Southwest Airlines Miami Office in USA: Office Address & Travel Support Info
The Miami office may provide travelers with information about trip updates, check-in processes, and baggage allowances. Travelers can easily visit and receive individualized service due to its handy location close to Miami International Airport.
| Item | Details |
|---|---|
| Airline | Southwest Airlines |
| Official website | southwest.com |
| Customer Service Phone Number | 1-800-I‐FLY-SWA (1-800-435-9792) |
| Office / Address at MIA | The airline’s counters are at Terminal G, counters 383-392 at MIA. |
| Email ID (for MIA) | N/A |
| Terminal for check-in / departure | Terminal G at Miami International Airport. |
| Baggage allowance (carry-on) | 1 free carry-on bag + 1 free personal item. For dimensions: carry-on up to 24″ x 16″ x 10″ including wheels/handles; personal item up to 16.25″ x 13.5″ x 8″. |
| Baggage allowance (checked) | Checked baggage: weight max 50 lbs (≈23 kg) and size max 62 linear inches (≈157 cm). |
| Luggage inquiry / lost & found | For lost/damaged/ delayed baggage: Use Southwest’s baggage claim portal. |
| Nearby airport | Miami International Airport (MIA). |
| Check-in area | At MIA, departures & ticketing are on Level 2. |
| Medical services | Standard airport medical/first-aid services available via MIA. You can approach the airport’s customer service or medical/emergency desk. |
| Parking areas | MIA official parking: Dolphin garage (Concourses D/E) and Flamingo garage (Concourses F/G/H/J). |
| Smoking area | No smoking areas inside past security. Smoking is permitted only in designated curbside areas on Level 1 or Level 2. |
| Security services | The screening is handled by Transportation Security Administration (TSA). |
| Airport assistance / Meet & Greet | Wheelchair/ mobility assistance is available. |
| Customer service desks | Information counters located in several terminals (for example Terminals D, E, H, J) at MIA. |
| Retail services | MIA offers a wide range of retail shops & duty-free shopping across its terminals. |
| Food & beverage | Numerous restaurants, cafés and food outlets throughout MIA terminals. |
| Information kiosks | Information / passenger assistance counters in terminals. |
| Ground transportation | At MIA: taxi, rideshare (e.g., Uber/Lyft), buses, shuttle services, rental car centre. |
The Miami office provides dependable service and guarantees that every trip with Southwest Airlines is enjoyable and stress-free, regardless of whether travelers require immediate information or comprehensive travel help.
Frequently Asked Questions:
The office generally operates Monday to Sunday, from 8:00 AM to 8:00 PM (local time).
For group reservations, visit southwest.com/group-travel or call the Southwest Group Travel Desk at 1-800-433-5368.
Arrive at least 2 hours before domestic flights and 3 hours before international flights.
Yes, Southwest allows small vaccinated cats and dogs in carriers in the cabin on most flights for a small fee.