Guangzhou Baiyun International Airport (CAN)
Guangzhou Baiyun International Airport is the primary international airport serving Guangzhou and a major aviation hub for southern China and the Guangdong–Hong Kong–Macao Greater Bay Area. Its IATA code is CAN and ICAO code is ZGGG. The current airport opened on 5 August 2004, replacing the former Guangzhou Baiyun Airport.
As of 2026, the airport operates with three passenger terminals (T1, T2 and T3) and five runways. Terminal 3 and the fifth runway entered service on 30 October 2025, substantially expanding the airport’s capacity.
Guangzhou Baiyun International Airport — Quick Facts
| Information | Details |
|---|---|
| Airport name | Guangzhou Baiyun International Airport |
| Chinese name | 广州白云国际机场 |
| IATA code | CAN |
| ICAO code | ZGGG |
| Airport type | International / civil aviation |
| City served | Guangzhou, Guangdong, China |
| Location | Northern Guangzhou, around the Baiyun/Huadu area |
| Current airport opened | 5 August 2004 |
| Terminals | T1, T2 and T3 |
| Runways | 5 |
| Main airport operator | Guangzhou Baiyun International Airport Co., Ltd. |
| Official customer service | +86 20 96158 — 24 hours |
| Official email | service@gdairport.com |
| Official website | Guangzhou Baiyun International Airport official website |
| English airport website | Official English website |
| Wikipedia | Guangzhou Baiyun International Airport — Wikipedia |
The airport’s official website currently lists its 24-hour service line as +86 20 96158 and its customer-service email as service@gdairport.com.
Important Airport Contact Numbers
For passengers, the official airport customer-service number (+86 20 96158) should generally be the first number to use for airport-specific assistance.
| Purpose | Contact number | Availability / notes |
|---|---|---|
| Baiyun Airport customer service / general enquiries | +86 20 96158 | 24 hours |
| Airport customer service — older published directory | +86 20 86137273 | General information; verify against current airport line |
| Flight information — published Guangzhou directory | +86 20 36066999 | Flight information |
| Airport lost & found — published directory | +86 20 36066946 | Lost property |
| Airport luggage enquiries — domestic | +86 20 36066763 | Published airport directory |
| Airport luggage enquiries — international | +86 20 36066790 | Published airport directory |
| Luggage storage | +86 20 36066854 | Published airport directory |
| Airport security-check post | +86 20 36066581 | Published directory |
| Airport customs | +86 20 81101991 | Published Guangzhou directory |
| Airport visa services | +86 20 36066622 | Published Guangzhou directory |
| Airport Express enquiries | +86 20 86122102 / 37227807 | Published Guangzhou directory |
| Airport complaint line | +86 20 36066315 | Published Guangzhou directory |
| Airport fire & rescue | +86 20 36063119 | Published Guangzhou directory |
| Terminal police post | +86 20 36062236 | 24 hours; published directory |
| Airport first-aid station | +86 20 36062664 / 86122926 | 24 hours; published directory |
Emergency Contact Numbers in Guangzhou, China
For an immediate emergency, use China’s national emergency numbers:
| Emergency | Number | When to call |
|---|---|---|
| 🚓 Police | 110 | Crime, security threat, theft, violence, police assistance |
| 🚒 Fire & Rescue | 119 | Fire, smoke, rescue emergencies |
| 🚑 Ambulance / Medical emergency | 120 | Serious illness, injury or medical emergency |
| 🚗 Traffic accident | 122 | Road traffic accidents |
| Guangzhou government/service hotline | 12345 | Non-emergency government/service enquiries |
| Airport customer service | +86 20 96158 | Airport-related assistance |
Airport Codes and Identification
| Code / Identifier | Value |
|---|---|
| IATA | CAN |
| ICAO | ZGGG |
| Chinese name | 广州白云国际机场 |
| English name | Guangzhou Baiyun International Airport |
| City | Guangzhou |
| Country | China |
| Province | Guangdong |
| Airport timezone | China Standard Time (UTC+8) |
Frequently Asked Questions (FAQs)
What is the airport code for Guangzhou Baiyun International Airport?
The IATA code is CAN and the ICAO code is ZGGG.
How many terminals does Guangzhou Baiyun Airport have?
As of 2026, Baiyun Airport has three passenger terminals: T1, T2 and T3.
When did Terminal 3 open?
Terminal 3 officially opened on 30 October 2025.
Is Guangzhou Baiyun Airport open 24 hours?
Airport operations are continuous, although individual shops, counters, transport services and facilities may have different operating hours. The airport’s official customer-service line, +86 20 96158, is listed as operating 24 hours.
What is the emergency number at Guangzhou Baiyun Airport?
For an immediate emergency in China, call 110 for police, 119 for fire, or 120 for an ambulance. For airport-specific assistance, call +86 20 96158.
Which terminal handles international flights?
There is no permanent one-terminal rule for every airline, but T3 is now a major international terminal. Following the January 2026 airline relocation, international and regional flights previously operating from T1 were transferred to T3.
Can I transfer between T1, T2 and T3?
Yes. A free 24-hour inter-terminal shuttle connects all three terminals. Intercity rail can also be used between terminal-area stations.
What should I do if I go to the wrong terminal?
Don’t panic. Follow airport signs for the inter-terminal shuttle or ask airport staff. The airport operates a free shuttle connecting T1, T2 and T3.
How far is Baiyun Airport from Guangzhou city centre?
The airport is approximately 28 km from Haizhu Square, a central reference point in Guangzhou.
Does Guangzhou Baiyun Airport have Wi-Fi?
Yes. The official airport website lists airport free Wi-Fi among its passenger services.
What is the airport’s main customer-service number?
The current official number is +86 20 96158, listed as a 24-hour service.
What is the airport’s official email?
The airport currently lists service@gdairport.com as its contact email.
Does Baiyun Airport have lost-and-found services?
Yes. Lost-and-found is among the airport’s listed passenger services. For the current procedure, contact 96158 or use the official airport service channels.
How many runways does Baiyun Airport have?
Following the opening of the fifth runway in October 2025, the airport operates with five runways.
What airlines operate from Guangzhou Baiyun Airport?
Baiyun is a major hub with numerous Chinese and international airlines. Terminal assignments can change, so passengers should use the official airport flight search or their airline’s latest information rather than relying on a static terminal list. The airport’s official website provides an airline/terminal information section.