Haneda Airport (Tokyo International Airport) (HND)

Haneda Airport, officially Tokyo International Airport (HND), is Tokyo’s closest major airport and one of Japan’s principal international and domestic aviation hubs. It is located in Ōta, Tokyo, and operates three passenger terminals: Terminal 1, Terminal 2 and Terminal 3.

Quick facts

InformationDetails
Official nameTokyo International Airport
Common nameHaneda Airport
IATA codeHND
ICAO codeRJTT
LocationŌta City, Tokyo, Japan
Main roleDomestic and international passenger airport serving Tokyo
Passenger terminalsTerminal 1, Terminal 2, Terminal 3
Domestic terminalsT1 and T2
International terminalsT2 and T3
Airport information03-5757-8111
General airport information24 hours for international inquiries; domestic information generally 5:00–24:00
Official websiteHaneda Airport Passenger Terminal — Official Website
WikipediaHaneda Airport — Wikipedia

Haneda Airport important contact numbers

PurposeContact numberNotes
Haneda Airport General Information03-5757-8111Main airport passenger-terminal information line
Airport information — international03-5757-8111Available 24 hours
Airport information — domestic03-5757-8111Generally 5:00–24:00
Airport information fax03-6428-0889International-related information
Lost & Found — domestic/general03-5757-8111Airport directs passengers through its lost-and-found process
Lost & Found — international03-5757-811124-hour telephone information
Emergency — Fire/Ambulance119Tokyo Fire Department
Emergency — Police110Japanese police
Japan Coast Guard118Maritime emergency
Airport police boxesOn-sitePolice boxes are located on the 1st floor of T1, T2 and T3

Emergency information at Haneda Airport

🚒 Fire or medical emergency — 119

Call 119 for a fire, serious medical emergency or ambulance.

Haneda’s own disaster-response instructions tell passengers who discover a fire to make an initial report to the Tokyo Fire Department at 119, giving the terminal and precise location.

👮 Police — 110

For an immediate police emergency in Japan, call 110.

Haneda also has a police box on the 1st floor of each passenger terminal:

  • Terminal 1 — 1F, general area
  • Terminal 2 — 1F, general area
  • Terminal 3 — 1F, general area

Haneda Airport terminal guide

TerminalPrimary useMajor airlines / characteristicsKey point
Terminal 1 (T1)DomesticJapan Airlines (JAL), Skymark, StarFlyer, Japan Transocean AirDomestic flights
Terminal 2 (T2)Domestic + selected internationalANA, AIRDO, Solaseed Air; ANA international flightsUsed for both domestic and international operations
Terminal 3 (T3)InternationalNumerous international airlines, including JAL, ANA and foreign carriersInternational terminal

Terminal operating hours

AreaGeneral operating pattern
T1 domestic areaGenerally 5:00–24:00
T2 domestic areaGenerally 5:00–24:00
T2 international areaGenerally 5:00–24:00
T324 hours

Moving between Haneda terminals

Passengers can travel between T1, T2 and T3 using:

  1. Free terminal shuttle bus
  2. Keikyu Line
  3. Tokyo Monorail
  4. Underground passage between T1 and T2
  5. Transit ramp bus where applicable

Haneda currently operates free shuttle buses connecting all three terminals. The airport publishes the current timetable because operating times can change.

Free shuttle bus stops

TerminalShuttle location
T11F Arrival Lobby, Bus Stop 8
T21F Arrival Lobby, Bus Stop 9
T31F, Bus Stop 0

Frequently Asked Questions — Haneda Airport

1. What is Haneda Airport’s airport code?

Haneda’s IATA code is HND and its ICAO code is RJTT.

2. Is Haneda Airport the same as Tokyo International Airport?

Yes. Tokyo International Airport is the airport’s official name; Haneda Airport is the commonly used name.

3. How many terminals does Haneda Airport have?

Haneda has three passenger terminals: T1, T2 and T3.

4. Which terminal is for international flights?

T3 handles international flights, while T2 also handles selected international services, notably ANA. Always verify your individual flight before travelling.

5. Which terminal does JAL use at Haneda?

JAL’s main domestic operation is associated with Terminal 1. JAL also operates international flights from Terminal 3.

6. Which terminal does ANA use?

ANA operates domestic services from Terminal 2 and also operates international services from Terminal 2 and/or Terminal 3, depending on the flight. Check the reservation for the exact terminal.

7. Can I transfer between T1, T2 and T3?

Yes. Free shuttle buses, rail services and other transfer options connect the terminals.

8. Is the terminal shuttle free?

Yes. Haneda operates a free shuttle bus between the passenger terminals.

9. Is Haneda Airport open 24 hours?

Terminal 3 is open 24 hours, while T1 and T2 generally have limited operating hours for their domestic areas. T2’s international area is generally 5:00–24:00.

10. Can I sleep at Haneda Airport overnight?

T3 is open 24 hours, but overnight use is subject to the airport’s rules. T1/T2 domestic public areas generally close after the relevant final flights.

11. What number do I call for Haneda Airport information?

Call 03-5757-8111.

12. What number do I call for an ambulance or fire?

Call 119.

13. What number do I call for police?

Call 110.

14. Where are the police stations at Haneda?

There is a police box on the 1st floor in the general area of each of T1, T2 and T3.

15. Can I change my flight by calling Haneda Airport?

No. Flight reservation changes and confirmations should be handled by the airline operating your flight.

16. Where can I get a wheelchair?

Contact an information counter or call 03-5757-8111. Haneda provides wheelchair and special-assistance services.

17. Where do I report a lost item?

Use Haneda’s official Lost & Found process. The procedure differs depending on where the item was lost.

18. Does Haneda have observation decks?

Yes. Observation decks are available at the terminals, although access and hours vary. The airport’s FAQ currently lists the T2 observation deck as 6:30–22:00 and the T3 observation deck as 24 hours, subject to closures such as bad weather or airport notices.

19. Can I bring a pet into the passenger terminal?

Generally, animals cannot accompany passengers inside the passenger terminals, except qualifying assistance dogs. Pets being transported as airline baggage must follow the airline’s requirements.

20. Where should I check for flight delays or cancellations?

Use Haneda’s official flight-information service and your airline. The airport’s website provides current flight status, delays and cancellations.

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