Southwest Airlines St. Louis Office in Missouri

Located at St. Louis Lambert International Airport, the Southwest Airlines St. Louis Office in Missouri is a vital point of contact for customers with questions about flights, bookings, baggage services, and tickets. It helps passengers with travel policies, schedule updates, and check-in assistance from Terminal 2. In St. Louis, where Southwest operates many daily departures and offers seamless domestic connectivity throughout its network, the office serves the airline’s sizable passenger base.

Office Details

DetailsInformation
Office Address10701 Lambert International Blvd, St. Louis, MO 63145, USA
Airport NameSt. Louis Lambert International Airport
Airport CodeSTL
TerminalTerminal 2
Contact Number+1-800-435-9792
Email IDcustomerservice@southwestvacations.com
Official Websitehttps://www.southwest.com
Working Hours24 Hours
Check-in AreaTerminal 2 – Southwest ticket counters & self-service kiosks
Baggage Allowance2 checked bags free (weight & size limits apply), carry-on + personal item
Group ReservationAvailable via Southwest Group Travel.
10+ passengers booking together.

Services & Airport Facilities

Services / FacilitiesInformation
Medical ServicesBasic first aid & medical assistance available at STL Airport.
Parking AreasTerminal 2 parking garage, long-term & economy parking available.
Smoking AreaSmoking allowed only in designated outdoor areas.
Security ServicesTSA security checkpoints in Terminal 2.
Special MealsAvailable on request during booking.
limited snack service onboard.
Customer Service DeskSouthwest counters at Terminal 2 for booking, changes & inquiries.
Lost & FoundAirport Lost & Found: +1-314-890-1370
Wheelchair AssistanceAvailable on request.
Pre-book recommended.
Self-Service KiosksAvailable for check-in & boarding pass printing
Baggage ServicesLost, delayed & damaged baggage support at Terminal 2 office
Airport AssistanceMeet & assist, unaccompanied minor, priority boarding options
Information BoothTerminal 1 main desk (7:00 AM – 11:00 PM), courtesy phones in T2
Retail ServicesShops, travel essentials & gift stores in Terminal 2
Food & BeverageRestaurants, coffee shops & fast-food outlets available
Ground TransportationTaxis, ride-share, hotel shuttles, MetroLink light rail

Nearby Hotels

Hotel NameDistance from STL Airport
Marriott St. Louis Airport~0.5 miles
Drury Inn & Suites St. Louis Airport~0.6 miles
Renaissance St. Louis Airport Hotel~0.7 miles
Hilton St. Louis Airport~1 mile

Nearby Landmarks

LandmarkDistance
St. Louis Outlet Mall~4 miles
Hollywood Casino Amphitheatre~5 miles
Forest Park~12 miles
Gateway Arch (Downtown St. Louis)~15 miles

Nearby Amenities

AmenitiesAvailability
ATMsAvailable in Terminal 2
Currency ExchangeLimited services at STL
Free Wi-FiAvailable throughout airport
Charging StationsSeating areas & gates
Family RestroomsAvailable in Terminal 2
Pet Relief AreaDesignated pet relief zones

Do’s & Don’ts for Passengers

Do’sDon’ts
Arrive 2 hours before domestic flightsDo not bring prohibited TSA items
Use online check-in for faster boardingDo not leave baggage unattended
Label your baggage clearlyAvoid overweight bags to prevent fees
Follow TSA liquid rulesDo not smoke inside terminal
Request wheelchair/special help in advanceDon’t miss boarding group call

Social Media

Facebookwww.facebook.com/SouthwestAir
TwitterN/A
Instagramwww.instagram.com/southwestair
YouTubewww.youtube.com/user/NutsAboutSouthwest

The Southwest Airlines St. Louis Office guarantees seamless travel experiences by providing dependable support for pre-flight and post-flight requirements. It is a vital support hub for both first-time and returning Southwest Airlines passengers in the St. Louis area because of its convenient airport location, friendly staff, and extensive passenger amenities.

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