Located at Östermalmsgatan 87 in Stockholm, the Qatar Airways Stockholm Office is the airline’s local city sales and customer support center. It manages flight reservations, ticket modifications, cancellations, refunds, and general travel help. For reservations, luggage questions, Privilege Club advice, and other travel-related needs, it links travelers with Qatar Airways’ support staff. Inquiries concerning routes, schedules, and airport services in Sweden can also be directed to the office.
| Field | Details |
|---|---|
| Office Name | Qatar Airways Stockholm Office |
| Address | Östermalmsgatan 87, 114 59 Stockholm, Sweden |
| Phone Number | +46 8 535 206 92 |
| Email ID | dqinfo@qatarairways.com.qa |
| Official Website | https://www.qatarairways.com |
| Working Hours | 24 Hours Daily |
| Services at Office | Flight booking & changes, baggage queries, check-in assistance, visa/travel docs info, pet & animal travel assistance, loyalty program, cancellations, refunds, flight status, airport lounge info. |
| Travel Insurance Info | Qatar Airways partners with Travel Guard (AIG) for optional travel insurance. Details often provided at booking. For Sweden, Travel Guard policies include medical, trip cancellation & baggage cover. |
| Payment Methods | Credit/debit cards (Visa/Mastercard), online payments via Qatar Airways website/app. Airport payments depend on airline counters. |
| Baggage Allowance | Economy typically allowing 20–35 kg (or 2 pieces up to 23 kg to/from the Americas/Africa) and Business/First class allowing up to 40-50 kg (or 2 pieces up to 32 kg). |
| info@qatarairways.com | |
| Terminal | Terminal 5 |
| Category | Information |
|---|---|
| Airport Name | Stockholm Arlanda Airport |
| Airport Code (IATA) | ARN |
| Airport Address | 190 45 Stockholm-Arlanda, Sweden |
| Airport Contact | +46 10 109 10 00 |
| Terminals | Terminals 2, 3, 4 & 5 |
| Immigration | Passport control at arrival. EU/Schengen travellers use EU lanes, others use non-EU lanes. |
| Customs Counter | After baggage claim. RED/GREEN lanes for goods declaration as per Swedish customs rules. |
| Security & Baggage Drop | Self-service kiosks + staffed counters available. contact airline for baggage limits. |
| Trolleys | Free luggage trolleys available near check-in and arrival halls. |
| Telephone / Wi-Fi | Free Wi-Fi available throughout the terminals. Airport also has public phones & charging stations. |
| Pet & Animal Services | Pets permitted in terminal areas. Animals traveling must comply with airline and Swedish import rules. Airport has animal handling areas. |
| Public Transport Access | Arlanda Express train – fast link to Stockholm Central (~18 min). Airport buses – frequent connections to city. Commuter trains – SL services to Stockholm. |
| How To Reach | Train: Arlanda Express/commuter train to city center. Bus coaches to central Stockholm. Taxi & ride-share options outside terminals. |
| Do’s | Arrive early, carry travel & passport documents, check airline baggage rules, follow airport signage. |
| Don’ts | Don’t leave baggage unattended, avoid prohibited items at security, don’t miss immigration queues. |
For travelers flying with Qatar Airways, the Stockholm office offers crucial support, including booking assistance, travel guidance, and service support in Sweden. The office helps guarantee more seamless travel experiences for clients in the area by handling reservations, scheduling flights, and resolving travel-related problems.