Delta Airlines Santiago Office in Chile
Delta Airlines’ Santiago Office in Chile is an important customer service hub for travelers flying with Delta through Arturo Merino Benítez International Airport in Santiago, Región Metropolitana. For flight reservations, ticket modifications, cancellations, baggage questions, and general travel assistance, the office offers phone and in-person service. Both domestic and foreign travelers can get assistance from staff with reservations, flight status, SkyMiles questions, and special travel requirements. Travel planning and assistance between Chile and Delta’s worldwide network are made easier with the help of this office.
Delta Airlines Santiago Office (Chile)
1. Official Office Location (City Office):
• Delta Airlines – Delta Airlines Office
• Address: Joaquín Montero 3000, 2nd Floor (corner with Nueva Costanera), Vitacura, Santiago, Región Metropolitana, Chile
2. Office Contact Numbers:
• Main phone (Chile): +56 800 914 892
• Airport office phone: +56 2 2690 1796
3. Email / Official Website:
• Email: charter@delta.com
• Official site: https://www.delta.com
4. Working Hours:
• City Office hours: Monday – Sunday 9 AM – 4 PM
Arturo Merino Benítez International Airport (SCL)
5. Main Airport for Delta Flights:
• Name: Arturo Merino Benítez International Airport (SCL) — located in Pudahuel ~15 km northwest of central Santiago.
6. Terminal for Delta International Departures:
• International flights generally depart from Terminal 2 (T2) at SCL Airport.
7. Check‑in Area:
• Delta check‑in desk / counter located inside the international departures hall of Terminal 2. International travelers should arrive ~3–4 hours before departure.
Baggage Allowance
8. Standard Allowance Rules:
• 1 Carry‑on bag + 1 Personal item included with most fares. Checked bag fees vary by fare class and route.
• Baggage specifics (weight & size limits) can be checked at https://www.delta.com/baggage.
Special Meals on Delta Flights
9. Special Meal Requests:
• Delta offers special meals (vegetarian, gluten‑free, halal, kosher, etc.) if requested at least 24‑48 hours before departure via the Delta booking or customer service.
Security Services
10. Airport Security:
• Santiago airport security screening (AVSEC) required for all passengers before entering departure gates.
• International flights typically require passport control and security checks before boarding.
Medical Services
11. On‑site Medical Facilities:
• SCL Airport provides first aid / medical centre services inside the terminal for passengers requiring assistance.
Parking Areas
12. Parking at SCL Airport:
• Short‑term and long‑term parking available.
• Valet and premium parking options may also be available.
Smoking Areas
13. Smoking Areas:
• Designated smoking zones are generally outside terminal buildings or in clearly marked outdoor areas. smoking is prohibited inside terminals.
Other Facility Services (SCL Airport)
14. Airport Amenities:
• Lounges (VIP, airline‑partner access such as LATAM lounges in T2)
• Wi‑Fi stations, currency exchange, ATMs, shops, food outlets, car rentals, taxis & bus service.
Passengers traveling with Delta can receive dependable, individualized help from the Delta Airlines Santiago Office in Chile. The office provides expert service to improve the trip experience, whether for reservations, itinerary modifications, baggage assistance, or travel inquiries. At Santiago’s main international airport, it serves as a handy support center that enables travelers to confidently navigate their flights and associated services.