Southwest Airlines Boston Office in Massachusetts
Reservations, ticket modifications, travel advice, and customer service are all provided by the Southwest Airlines Boston Office in Massachusetts. The office offers details about Boston Logan International Airport flights, including special assistance services, check-in alternatives, and luggage regulations. For assistance with group reservations, refund inquiries, and flight updates, travelers can get in touch with the office. It is a trustworthy resource for travelers looking for easy travel arrangements. For all travel-related issues, Southwest employees provide prompt, courteous service.
| Item | Details |
|---|---|
| Office / Airline Name | Southwest Airlines |
| Address | Southwest Airlines Office, Boston Logan International Airport, Terminal B East, East Boston, MA 02128, USA |
| Airport | Boston Logan International Airport (BOS) |
| Terminal (Departures & Arrivals) | Terminal B — flights arrive and depart from Terminal B with check-in and ticket counters there. |
| Contact Number (Office) | +1-800-435-9792 |
| Email ID | southwestmediasales@wnco.com |
| Official Website | www.southwest.com |
| Working Hours | 24/7 hours. |
| Check-in Area / Counters | Southwest check-in counters are located in Terminal B ticketing lobby. Self-service kiosks & staffed counters available for boarding pass & baggage check. |
| Baggage Allowance | Carry-on: 1 carry-on + 1 personal item. Checked: rules have changed: fees often apply for checked bags; size & weight restrictions apply (subject to ticket type). |
| Special Meals / In-Flight Meals | Southwest does not typically provide pre-ordered special meals on domestic flights; snacks & drinks may vary by route. |
| Parking Areas | Central Parking Garage, Terminal B Parking, Economy Parking, Off-site lots with shuttle service. |
| Medical Services | Airport offers general medical assistance & first aid services — contact airport staff or information desks for location and help. |
| Smoking Areas | Designated pre-security smoking areas available outside the terminal (e.g., near Terminal B). |
| Security Services | TSA security checkpoints at Terminal B — standard passenger screening procedures apply. Airport security is managed by Massport and Massachusetts State Police. |
| Nearby Transportation & Access | Free Massport shuttle connects terminals & subway Blue Line MBTA station; taxis, ride-shares, buses. |
Official Websites
| Flight Status | www.southwest.com/air/flight-status |
| Online Check IN | www.southwest.com/air/check-in |
| Baggage Allowance | support.southwest.com/helpcenter/s/article/checked-baggage-policy |
| www.facebook.com/SouthwestAir | |
| N/A | |
| www.instagram.com/southwestair | |
| YouTube | www.youtube.com/user/NutsAboutSouthwest |
For passengers who require assistance prior to or following their trip, the Southwest Airlines Boston Office in Massachusetts is a handy location. It offers useful features like travel updates, baggage information, and booking assistance. The office guarantees a seamless and comfortable travel experience with its customer-friendly staff. For anyone traveling from Boston on Southwest Airlines, it is a reliable source of assistance.