British Airways Rio de Janeiro Office in Brazil: Office Address & Travel Support Info

The British Airways Rio de Janeiro Office in Brazil provides convenient assistance for passengers, including flight bookings, ticket modifications, baggage inquiries, and travel support. The staff ensures seamless customer service, catering to both domestic and international travelers with professionalism and efficiency.

Office / General Contact

• Address: Av. Vinte de Janeiro, s/nº – Ilha do Governador, Rio de Janeiro – RJ, 21941-900, Brazil.
• Contact number: 0800 761 0885
• Local telephone: +55 21 3398 2593 / 2590
• Email: media.relations@ba.com
• Official website: www.britishairways.com
• Social media:
  • Facebook: www.facebook.com/britishairways
  • Twitter (X): x.com/British_Airways
  • YouTube: www.youtube.com/@BritishAirways
  • Instagram: www.instagram.com/accounts

Airport / Terminal / Flight Services

• Airport: Rio de Janeiro/Galeão–Antonio Carlos Jobim International Airport (IATA: GIG)
• Terminal for BA: Terminal 1
• Baggage allowance: For BA long-haul flights (and relevant routes) the standard checked baggage allowance is 23 kg per bag in Economy on many fares.
• Check-in: Online check-in opens 24 hours before departure; in-person check-in desk is at airport.
• Lost & Found / baggage inquiry: At the airport there is a Lost & Found office: open Monday-Friday 9 AM to 5 PM. Phone: +55 (21) 3004-6050.
• Wheelchair / accessibility services: The airport offers wheelchair assistance, accessible restrooms, designated parking spaces, etc.
• Parking areas: GIG has multiple parking options (covered, economy, etc) with reserved disabled spaces.
• Smoking area: Terminal 1 of GIG has designated smoking areas/terraces.
• Meet & Greet / airport assistance: VIP Meet & Greet / Fast-Track services are available at GIG.
• Retail services / food & beverage / information kiosks / medical services / ground transportation:
  • The airport offers a range of restaurants & cafés, shopping (including duty-free) in both terminals.
  • Medical centre available in Terminal 2.
  • Transportation: Official taxis, express buses/BRT from the airport.

Nearby Airport

• Another major airport in Rio is ‎Santos Dumont Airport (SDU), mostly for domestic flights.

Flight Status

• You can check BA flight status via their website: www.britishairways.com/travel/flightstatus

British Airways Rio de Janeiro Office offers dependable and customer-friendly services, making air travel easier and more efficient for passengers flying to or from Brazil with British Airways.