The office offers expert assistance to both business and leisure tourists and is conveniently located between the city and Istanbul Airport. For assistance with flight itineraries, special service requests, group reservations, and British Airways Executive Club membership details, passengers can speak with staff members.
| Item | Details |
|---|---|
| Office Address | Tayakadın, Terminal Caddesi No: 1, 34283 Arnavutköy/İstanbul, Turkey |
| Contact Number (office) | +90 (0) 212 367 9212 |
| Email ID (office) | contactbade@email.ba.com |
| Official Website | www.britishairways.com |
| Terminal (at IST) | Terminal 1 |
| Baggage Allowance | Standard checked baggage: up to 23 kg per bag (economy) subject to booking, cabin class. Hand luggage: 1 cabin bag up to 56×45×25 cm + 1 small item up to 40×30×15 cm. |
| Nearby Airport | Istanbul Airport (IST) |
| Check-in Area | At IST Terminal 1: check-in halls, self-service kiosks, flight information displays. |
| Lost & Found / Luggage Inquiry | IST has lost-property services in arrivals greeter’s hall and luggage lockers in check-in area. For BA specifically, global lost-property contacts list exists. |
| Wheelchair / Airport Assistance / Meet & Greet | BA provides disability and mobility assistance; you can request assistance with the airline. At IST the check-in/transport processes include assistance for special needs. |
| Security Services | IST: security checkpoints, baggage screening and restrictions info published. |
| Medical Services | General airport medical facilities are available at major airport terminals; IST likely offers standard medical/first-aid services. |
| Parking Areas | IST terminal building has parking facilities; while not BA‐specific, general parking info for IST is available. |
| Smoking Area | IST provides designated smoking areas in terminal. |
| Customer Service Desks | At IST, flight information desks and airline counters are present in the check-in/arrivals zones. BA check-in counters are in Terminal 1. |
| Retail Services | IST Terminal 1 has various shops and duty-free retail options in departures/arrivals. |
| Food & Beverage | IST Terminal has restaurants, cafés and food outlets in check-in/departure/arrivals areas. |
| Information Kiosks | IST has information desks/kiosks and digital displays. |
| Ground Transportation | IST offers taxis, airport shuttle buses, metro/rail links, and car rental services. |
The office improves the whole travel experience for guests flying with British Airways with a committed staff committed to providing trustworthy information and support.