Southwest Airlines Portland Office in Maine
Reservations, ticket modifications, baggage inquiries, and flight details are all handled at the Southwest Airlines office in Portland, Maine, which is close to Portland International Jetport. The office provides customer service, check-in instructions, and travel policies to both business and leisure travelers. It guarantees easy travel planning with professional assistance and convenient operating hours. Passengers may easily settle problems before departure or after arrival thanks to its close proximity to the airport.
Office Information
| Details | Information |
|---|---|
| Office Location | Portland International Jetport, 1001 Westbrook St, Portland, ME 04102, USA |
| Office Contact Number | +1-800-435-9792 |
| Email ID | customerservice@southwestvacations.com |
| Official Website | https://www.southwest.com |
| Working Hours | 24 Hours (daily) |
| Airport Name | Portland International Jetport |
| Airport Code | PWM |
| Airport Contact Number | +1-207-774-7301 |
| Airport Address | 1001 Westbrook St, Portland, ME 04102, United States |
| Terminal | Terminal 1 |
| How to Reach | Accessible by taxi, rideshare, private car, and local shuttle services to the Jetport |
| Public Transport Access | Local buses, taxis, Uber/Lyft, airport shuttles available |
| Travel Insurance | Available via airline partners or third-party providers |
| Travel Documents | Valid ID, boarding pass, passport & visa. For international travel. |
| Payment Methods | Credit/debit cards, Southwest gift cards, digital payments |
| Baggage Allowance | 2 free checked bags + 1 carry-on + 1 personal item. |
| Immigration | Not applicable for domestic flights. Available for international processing when required. |
| Customs Counter | Available for international arrivals when applicable. |
| Trolleys | Available at terminal. |
| Telephones | Public phones available inside terminal. |
| Wi-Fi Services | Free airport Wi-Fi throughout terminal. |
| Pet & Animal Services | Small vaccinated pets allowed in cabin with approved carrier. |
| Do’s | Arrive 2 hours early, carry valid ID, check baggage rules. |
| Don’ts | Do not carry prohibited items or oversized baggage without approval. |
Airport & Passenger Services at PWM
| Services | Availability |
|---|---|
| Check-in Area | Terminal 1 ticket counters & self-service kiosks |
| Flight Status | www.southwest.com/air/flight-status |
| Online Check-in | Available 24 hours before departure. |
| Luggage Inquiry | Baggage service desk at Terminal 1. |
| Security Services | TSA security screening in terminal. |
| Medical Services | First aid & emergency medical support at airport. |
| Parking Areas | Short-term, long-term, and garage parking available. |
| Smoking Area | Designated smoking areas outside terminal. |
| Airport Assistance / Meet & Greet | Available on request. |
| Lost and Found | Airport lost & found department. |
| Wheelchair Services | Available with prior request. |
| Customer Service Desks | Located in terminal. |
| Retail Services | Shops, travel essentials, newsstands. |
| Food & Beverage | Restaurants, cafés, vending machines. |
| Information Counters | Airport information desk inside terminal. |
| Ground Transportation | Taxis, rideshare, rental cars, hotel shuttles. |
In order to provide Southwest Airlines passengers with dependable ground service, the Portland office is crucial. It improves the client experience with its friendly staff, convenient location, and extensive travel offerings. Travelers can handle reservations, luggage, and flight issues with assurance, which improves the effectiveness, organization, and comfort of their entire airport experience.