Alaska Airlines Guatemala City Office in Guatemala
For passengers flying with Alaska Airlines in Guatemala, the Alaska Airlines Guatemala City Office acts as a local customer care and support center. It helps with ticket purchases, flight modifications, cancellations, assistance with check-in, flight details, luggage questions, and travel advice. The office is connected to operations at Guatemala City’s La Aurora International Airport, where travelers can use airline counters for reservations and other airport services. Email and phone help are available via the airline’s official channels.
Alaska Airlines Guatemala City Office & Airline Details
| Field | Details |
|---|---|
| Airline Name | Alaska Airlines |
| Office Address | 4th Level Alaska Airlines Office, Zone 13, Guatemala City, Guatemala 0101 |
| Office Contact Number | +1‑800‑252‑7522 |
| Email ID | customer.care@alaskaair.com |
| Official Website | www.alaskaair.com |
| Office Working Hours | Daily 7:30 am–10:30 am |
| Terminal | Terminal 8 |
| Baggage Allowance | www.alaskaair.com/content/travel‑info/baggage |
| Travel Insurance | Offered by Alaska Airlines during booking. |
| Payment Methods | Credit/debit cards (Visa, Mastercard, etc.) accepted through airline or office. |
| Official Alaska Customer Support | Via app/website or +1‑855‑510‑6547 |
La Aurora International Airport & Traveler Info
| Category | Information |
|---|---|
| Airport Name | La Aurora International Airport |
| Airport Code | GUA (IATA), MGGT (ICAO) |
| Airport Address | 9 Avenida 14‑75, Zona 13, Guatemala City 01013, Guatemala |
| Airport Contact Number | +502 2321 5000 |
| Immigration / Customs | Standard international arrival procedures — passport control & customs post‑arrival. Lines vary by flight volume. |
| Wi‑Fi Service | Free Wi‑Fi available (“Aurora_Free” network) throughout terminals. |
| Telephones & SIM Cards | SIM kiosks (Claro, Tigo) available in arrivals area. ATMs present near baggage claim. |
| Trolleys | Baggage trolleys available. usually paid or refundable deposit. |
| Pet & Animal Services | Transit area often has pet relief zones. check airline policies before travel. |
| Public Transport Access | Taxis & ride‑hail (Uber) to city. hotel shuttles. No city bus lines directly branded. |
| How to Reach Airport | Taxi/Uber from Guatemala City zones 10/Zone 13, private shuttle, or car transfer. (~15‑30 mins from city centre). |
| Do’s & Don’t’s | Do: arrive 3 hrs before international flights. carry travel documents. use official taxis/shuttles. Don’t: leave baggage unattended. Fall for unofficial transport offers. |
| Immigration/Customs Tips | Keep passport/visa ready. Declare items at customs counter if required. Have hotel/return ticket info handy. |
In order to facilitate clients’ flight planning and management, Alaska Airlines’ Guatemala City office provides crucial travel assistance. The staff offers dependable support linked to the airline’s larger global network, whether you require assistance with reservations, luggage, or flight information. Travelers going to or from Guatemala City will have more convenient and knowledgeable travel experiences thanks to this local presence.