Passengers can get dependable service for reservations, ticket modifications, baggage inquiries, and travel advice from the Qatar Airways Moscow Office in Russia. The office is renowned for its knowledgeable employees who assist travelers with fare details, special service requests, and flight information. Inquiries about reward programs, travel papers, and general customer service are also aided by it. The Qatar Airways Moscow Office guarantees seamless and effective service for every traveler, whether they are making a new reservation or changing an existing one.
| Field | Details |
|---|---|
| Office Name | Qatar Airways Moscow Office |
| City Office Address | Presnenskaya Naberezhnaya, 6, стр. 2, Imperia Tower, 38th floor, Office 45, Moscow, Russia, 109028 / 123317 |
| City Office Contact No. | +7 495 108-34-97. +7 495 981-00-77. +7 495 981-00-77. |
| City Office Email | support@qatarairways.com. infodesk@qatarairways.com. info.ae@qatarairways.com. |
| Official Website | www.qatarairways.com |
| Working Hours (City) | Mon–Fri 09:00–17:30 / 10:00–17:30 |
| Reach/Map | Search “Sheremetyevo International Airport” on maps/aviation tools for precise locations (main hub for Qatar flights) |
| Services Handled at Office | 1) Flight booking/cancellation. 2) Check-in info. 3) Baggage queries. 4) Visa/travel info. 5) Privileges. 6) Pet queries. 7) Travel insurance info. 8) luggage claims. |
| Category | Details |
|---|---|
| Airport Name | Sheremetyevo – Alexander S. Pushkin International Airport |
| Airport Code | SVO |
| Airport Office Location | Terminal C (Departure level), 3rd Floor, Building 1. |
| Airport Office Contact | +7 495 578-65-65 |
| Airport Address | Khimki, Moscow Oblast, Russia, 141400 |
| Terminals | Multiple terminals (A, B, C, D, E, F; Qatar Airways flights generally operate via International terminals—often Terminal C or D) |
| Baggage Allowance | Varies by fare & destination: economy usually 1 carry-on (7 kg) plus checked allowance depending on route/class. Business first classes have higher limits. |
| Immigration / Customs Counters | International arrival halls have passport control (immigration) and customs areas. Follow airport signage on arrival for routing. |
| Trolleys | Baggage carts are available in arrival/departure halls (standard in major airports; small fee or free depending on location). |
| Telephones / Help Desks | Public phones and service desks are located in terminals for arrivals, departures & info assistance (international hubs). |
| Wi-Fi Services | Free Wi-Fi available throughout the airport terminals. |
| Pet/Animal Services | Pets are typically checked via cargo or special handling counters — contact airline office / cargo for details. General airline rule; specific airport services available on request. |
| Travel Insurance | Not handled by airport. Purchase via airline or travel agency before travel. (Standard airline/travel practice). |
| Travel Documents | Valid passport, visa (if required), airline ticket/boarding pass, health documentation (as per current regulations), etc. (Standard travel docs) |
| Payment Methods (Airport/Check-in) | Credit/debit cards and cash accepted for airport services. Airline payments accepted via major card/net booking. Airports & airline counters accept multiple payment options. |
| Public Transport Access | Aeroexpress Train: Direct service to Moscow Belorussky and other stations (~35–60 min). Buses: routes connect to metro stations (Rechnoy Vokzal, Planernaya). Taxi/Ride-hailing: Yandex.Taxi, Uber & others easily available. |
| How to Reach Airport | Airport via Metro+Bus (Rechnoy Vokzal or Planernaya stations then bus), Aeroexpress, taxi, ride-hailing, or private car. |
| Do’s & Don’ts | • Do arrive early for international flights. • Do keep travel docs ready. • Do follow signage for security & immigration. • Don’t carry prohibited items. |
For travelers in need of prompt and amiable support, the Qatar Airways Moscow Office offers a convenient service center. The staff makes sure that everything is comfortable and stress-free, from baggage assistance to ticketing. The Moscow Office continues to be a reliable destination for Russian travelers using Qatar Airways because of its dedication to providing high-quality service.