Travelers looking to book flights with Qatar Airways use the Istanbul Office in Turkey as a major hub. The office, which is conveniently located in the city, offers a wide range of services for all passenger needs, including ticket purchasing, flight queries, luggage assistance, check-in support, and customer care. The office, which is manned by qualified staff, guarantees that all travel-related needs, including baggage allowance details and special requests, are handled with ease. It provides a dependable point of contact for both business and leisure visitors, offering advice on airport amenities, meet-and-greet services, and travel documentation.
Qatar Airways — Istanbul Office & Contact Info
- City/Ticketing Office Address: Esentepe, Büyükdere Cd. No: 195, 3rd Floor (kat:3), 34394 Şişli, İstanbul, Turkey.
- Alternative / Hotel-based Office Address: Inter-Continental Hotel, Asker Ocağı Street No: 1, 34435 Taksim, Istanbul, Turkey.
- Airport-related Office / Airport Contact Address: Tayakadın, Terminal Caddesi No:1, 34283 Arnavutköy/İstanbul — i.e. inside Istanbul Airport.
- Phone / Contact Number: +90 850 811 8119
- Email ID: support@qatarairways.com or dqinfo@qatarairways.com.qa
- Official Website: www.qatarairways.com
- Working Hours (City / Office): 9:00 AM–5:00/5:30 PM (Monday–Friday).
Istanbul Airport (IST) — Relevant Facilities & Info for Qatar Airways Passengers
- Airport Name & Code: Istanbul Airport (IST)
- Address: Tayakadın, Terminal Caddesi No:1, 34283 Arnavutköy/İstanbul, Türkiye
- Airport Contact Number: +90 444 1442
- Terminal Layout: Single large terminal serving both domestic & international flights, with multiple concourses (A, B, D, F, G) and 143 boarding bridges.
- Parking Areas: Multiple car parks — Blue, Yellow, Red, Turquoise & Purple car parks are used. Domestic flights/users use Turquoise & Purple; international flights often use Yellow, Red, Blue.
- Smoking Areas: There are designated smoking terraces/areas around the airport (international airside, and some other levels) for smokers.
- Lounges / Reserved Lounges: Several lounges are available, for example:
- iGA Lounge — international terminal lounge with buffet, showers, child care / baby-care rooms, workstations, TVs, etc.
- Turkish Airlines Business Lounge & Miles & Smiles Lounge (for eligible passengers) — include showers, relaxation areas, dining, children’s/play areas, Wi-Fi.
- Child-care / Baby-care Rooms, Play Areas: Yes — there are baby-care rooms, strollers for children 0–6 years, and playground / play-areas for kids.
- Mobile-Charging / Device Charging Points: Charging points for electronic devices are available at gates and throughout terminal.
- Wi-Fi / Internet: Free Wi-Fi is offered (at least for limited time) throughout the terminal.
- Pharmacy & Medical Services: Pharmacies are present in the international terminal. Also medical / health services (medical centers) are available.
- Money-Exchange / ATMs / Banks / Currency Exchange Counters: Yes — various bank ATMs (Garanti, VakıfBank, etc.), currency exchange counters across the airport.
- Baggage Services, Storage & Lost-and-Found: There are baggage storage/locker services, lost & found, luggage wrapping, duty-free shops, etc.
- Check-in Areas / Check-in Process: IST uses a single integrated terminal: there are self-service kiosks, airport counters, and there are special counters for certain categories (e.g. groups, special-needs, priority, business class / frequent flyers) as described in public terminal-info docs.
What Qatar Airways Istanbul Office + Istanbul Airport Can Assist For (Flight & Travel Services)
- Flight booking, reservation, seat selection, group bookings/reservations, group & individual travel arrangements.
- Check-in (online, kiosk, counter), boarding, seat reservation, unaccompanied minors, transit/transfer assistance.
- Baggage allowance info, baggage handling, excess/oversize baggage, lost/mishandled baggage support.
- Flight status, cancellations/rescheduling, visa/immigration info (for certain needs), and general customer support.
Some Important Travel Tips & Suggestions
- Always verify office location and hours: because there are multiple addresses cited (city office, hotel-based office, and airport desk), call ahead using +90 850 811 8119 to confirm before visiting.
- For airport travel via IST: take advantage of lounges (like iGA Lounge) for comfort if you have a long layover — they provide showers, rest areas, baby-care rooms, charging stations and more.
- If travelling with children or infants: IST offers baby rooms, strollers, play-areas — useful especially during long layovers or waiting times.
- For extra convenience: use mobile-charging points, ATMs / currency-exchange counters at the airport, and take care of baggage issues immediately at the airline desk if needed.
- For group travel / connecting flights: note that IST terminal is big, with many concourses — allow enough time when transferring between flights, especially if gates are far apart.
Travelers may easily handle reservations, luggage, and flight inquiries with the help of the Qatar Airways Istanbul Office’s effective and customer-focused support. It is a vital resource for travelers flying with Qatar Airways through Istanbul because of its committed staff and handy location, which guarantee a smooth travel experience.