Qatar Airways Colombo Office: Addresses and Contact Details
Passengers departing from Sri Lanka can get complete travel assistance from the Qatar Airways Colombo Office. The office attentively and effectively manages all client needs, from reservations and airline modifications to lost luggage and questions about reward programs.
| Item | Details |
|---|---|
| Office Address | Level 3, West Tower, Echelon Square, Colombo 01, Sri Lanka. Airport office: 1st Floor, Departures, Passenger Terminal, Bandaranaike International Airport, Katunayake, Sri Lanka. |
| Telephone Contact | +94 11 557 0000 (Colombo city) Airport office phone: +94 11 226 4444 (airport general contact) |
| Email ID | dqinfo@qatarairways.com.qa |
| Official Website | www.qatarairways.com |
| Departing Terminal for Qatar Airways at CMB | Departures hall, 1st Floor, Passenger Terminal at Bandaranaike International Airport, Katunayake. |
| Baggage Allowance – Cabin / Carry-On | For most routes: Economy – 1 piece up to 7 kg (50×37×25 cm) for cabin baggage. |
| Baggage Allowance – Checked | Varies by route and fare type. For many destinations: Economy allows 20-30 kg (or piece concept) depending on region. |
| Luggage Inquiry / Lost & Found | General baggage tracking and mishandled baggage info available via the airline. |
| Nearby Airport | Bandaranaike International Airport, Katunayake (CMB) is the main airport for Colombo. |
| Check-in Area | The airline’s airport office is at the Departures level of the terminal. Check-in desks would be in the airline’s zone within that terminal. |
| Medical Services | suggest contacting airport or airline directly for medical/emergency services. |
| Parking Areas | The airport likely offers parking – verify on the airport website or at the terminal. |
| Smoking Area | N/A |
| Airport Transportation | Access to/from the airport: taxis, ride-shares, airport shuttle likely available at Bandaranaike International Airport. |
| Visa & Passport Assistance | The office mentions visa services and immigration/airport procedures assistance in its listing. |
| Wheelchair & Mobility Assistance | contact the office for mobility-assistance services. |
| Fast-Track Security | If you require fast-track security, contact the airline or airport in advance to check eligibility and availability. |
The Qatar Airways Colombo Office is essential to upholding the airline’s outstanding standards for customer service, guaranteeing that each passenger receives individualized assistance and has a flawless experience both before and after their journey.