Qatar Airways Washington DC Office– Location & Travel Information

For travelers in the U.S. capital, the Qatar Airways Washington DC Office is an important hub for sales and customer support. It offers complete assistance with booking flights, changing tickets, luggage questions, special assistance, and travel regulations. The office, which is ideally situated close to important transportation hubs, guarantees that passengers enjoy flawless service both before and after their trips.

Office & contact details

  • Address: 1 Saarinen Circle, Dulles, VA 20166, United States.
  • Contact number: +1 877-777-2827 (USA toll-free for IAD)
  • Email (general inquiry): infodesk@qatarairways.com
  • Official website: www.qatarairways.com
  • Terminal at IAD: Terminal D
  • Nearby airport: Washington Dulles International Airport (IAD).

Baggage allowance / luggage inquiry

  • Baggage allowance varies by route and class of travel.
  • Example: For U.S. routes (economy) checked-baggage 2 pieces each max 50lb / 23kg for U.S. routes for Economy.
  • Cabin (hand) baggage: economy class: 1 piece up to ~7 kg for many routes.
  • For lost/delayed baggage: Use the airline’s baggage service page.

Check-in & Customer service desks

  • The check-in counter closes ~1 hour before departure and online check-in is available.
  • Customer service desks are available via the office and at the airport counters (at IAD).
  • For general help: see “Help” page on airline website.

Parking areas / ground transportation / other airport services at IAD

  • Parking: At IAD, parking lots are available; for example shared vans and taxi pick-ups are on the Arrivals Level at the ground curb at Doors 2 or 6.
  • Ground transportation: Taxis, ride-share (Uber/Lyft) and shared-van services are available at IAD.

Other services (medical services, smoking area, meet & greet, wheel-chair, lost & found, information kiosks, retail, food & beverage)

  • Medical services: The airport (IAD) has medical/first aid facilities. Check with airport terminal services.
  • Smoking area: Most U.S. airports prohibit smoking inside terminals; check IAD signage or ask staff.
  • Meet & Greet / Wheelchair services: IAD provides wheelchair/assistance services; for “Meet & Greet” with Qatar Airways specifically, you may need to request in advance via the airline.
  • Lost & Found: At IAD there is a lost & found service; for airline-specific missing items, contact Qatar Airways baggage team.
  • Retail services / food & beverage / information kiosks: Terminal D at IAD has retail shops, food & beverage outlets and information kiosks.

Visa & passport assistance

  • For travel to/from the U.S., ensure you have valid visa or ESTA and passport.
  • The airline office does not appear to provide full visa processing (this is usually handled by a consulate/embassy). For passport/immigration queries, check with the airport’s U.S. Customs & Border Protection (CBP) or relevant authorities.

The Washington DC office of Qatar Airways embodies the airline’s worldwide reputation for excellence by providing effective, customer-focused services that enhance customers’ comfort and reduce their stress levels during flights.

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