Qatar Airways Chicago Office in Illinois: Location & Flight Details
Travelers can get full-service support from the Qatar Airways Chicago Office, which is situated at Terminal 5, 10000 W Balmoral Ave., Chicago, IL 60666 (O’Hare International Airport). It includes services such as flight booking and modifications, ticket cancellations and refunds, baggage and lost‑luggage support, visa and travel‑document assistance, and help with check‑in or seat upgrades.
| Item | Details / Notes |
|---|---|
| Airline name | Qatar Airways |
| Office address (city office) | 875 North Michigan Avenue, Suite 1310, Chicago, IL 60611 |
| Office address | Terminal 5, 10000 W O’Hare Ave, Chicago, IL 60666 |
| Contact phone number | +1‑877‑777‑2827 |
| Alternative phone / Toll-free | +1‑844‑559‑0724 |
| Email id | infodesk@qatarairways.com support@qatarairways.com |
| Official website | www.qatarairways.com |
| Working hours (city office) | Mon–Fri: 09:00–17:30 |
| Working hours (airport office / sales office) | 24 hours / every day. |
| Nearby airport | O’Hare International Airport (ORD), Chicago IL. |
| Terminal | Terminal 5 at O’Hare International Airport. |
| Check‑in area / Comments | Qatar flights at Chicago use Terminal 5. |
| Baggage allowance | • Economy: 2 checked bags of up to 23 kg each + 1 carry-on up to 7 kg. • Business / First: 2 checked bags up to 32 kg each; carry-on up to 15 kg total (2 pieces). For other routes, allowance depends on fare type (weight‑based). |
| Special / Medical / Mobility / Assistance Services | Qatar Airways provides disability & medical assistance: wheelchair, assistive device stowage, escort services for visually impaired, seat & meal special requests, etc. Passengers needing medical assistance or special services must request at least 48 hours before departure. |
| Special meals | Yes — you can request special meals (dietary, children, vegetarian etc.) via “Manage Booking” or local office at least 24 hours before departure. Meals are halal. |
| Official Social Media | Instagram: www.instagram.com/qatarairways Twitter: twitter.com/qatarairways Facebook: facebook.com/qatarairways YouTube: www.youtube.com/user/qatarairwa |
| Parking / Parking areas (at airport) | For passengers flying from Chicago: Short‑term parking: “D Parking” (only short‑term, no overnight). Long‑term parking: economy lots E, F, G are recommended. |
| Smoking area | At O’Hare International Airport (ORD), smoking is not permitted indoors. There are no indoor smoking lounges or designated smoking rooms, and this also applies to e-cigarettes. All designated smoking areas are located outside of the terminals. |
In order to make travel easier and less stressful for travelers traveling through or from Chicago, Qatar Airways’ Chicago Office is a dependable one-stop shop that provides comprehensive help from booking to boarding, luggage and visa concerns to special travel needs.