Qatar Airways Baku Office in Azerbaijan
The Qatar Airways Baku Office serves as the main hub for travelers looking to book flights, manage reservations, or get travel-related information with ease. Located in the city’s commercial area, this office provides convenient access to all Qatar Airways services, making it a go-to point for passengers traveling from Baku to destinations worldwide.
| Category | Details |
|---|---|
| Airline Name | Qatar Airways |
| Office Name | Qatar Airways Baku Office |
| Location | Baku, Azerbaijan |
| Full Address | 23 Nizami Street, Landmark Building, Baku, Azerbaijan |
| Office Type | Ticketing and Customer Assistance Center |
| Office Manager / Local Representative | Mr. Khalid Al-Mahmoud |
| Operating Hours | Monday to Friday – 09:00 AM to 06:00 PM |
| Working Days | Closed on weekends and public holidays |
| Contact Number | +994 12 497 5555 |
| Toll-Free Number (if available) | Not Applicable |
| Email Address | bakuoffice@qatarairways.com.qa |
| Official Website | www.qatarairways.com |
| Nearest Airport | Heydar Aliyev International Airport (GYD) |
| Airport Terminal Used | Terminal 1, International Departures |
| How to Reach | 25 minutes by taxi from Baku City Center via Airport Highway |
| Nearest Landmarks | Fountain Square, Nizami Museum, Four Seasons Hotel Baku |
| Ticket Booking & Reservation Desk | Available at office counter and online portal |
| Flight Schedule Enquiries | Staff available for all Qatar Airways routes |
| Online Check-in Helpdesk | Guidance for web and mobile check-in process |
| Baggage Allowance Enquiries | Details for checked and cabin baggage policies |
| Lost & Found Department | Located inside Heydar Aliyev International Airport |
| Cargo and Freight Handling | Qatar Airways Cargo Office available near airport cargo zone |
| Travel Insurance & Refund Assistance | Helpdesk available for claim and refund processing |
| Visa & Travel Document Verification | Dedicated counter for document verification before flight |
| Accessibility Features | Wheelchair service, elevator access, priority check-in |
| Special Assistance for Elderly / Minors | Assistance provided upon pre-request |
| Corporate Travel Enquiries | Tailored travel solutions for business travelers |
| Holiday & Travel Packages | Available through Qatar Airways Holidays |
| COVID-19 or Health Advisory Updates | Regular information available at reception desk |
| Lounge Access Information | Al Mourjan Business Lounge access for premium class passengers |
| Cargo Tracking Helpdesk | Assistance for shipment status and airway bill tracking |
| Parking & Transportation Options | Nearby parking lots and taxi services available |
| Nearby Hotels | Hilton Baku, JW Marriott Absheron, Fairmont Baku |
| Emergency Contact | 24-hour hotline: +974 4022 6000 |
| Social Media Links | Facebook / Instagram / Twitter – @qatarairways |
| Accepted Payment Methods | Credit Card, Debit Card, Cash (Local Currency) |
| Languages Spoken | English, Azerbaijani, Arabic |
| Additional Notes | Passengers advised to arrive 3 hours before departure for international flights |
Additional Services
| Category | Category |
|---|---|
| Flight Bookings & Seat Upgrades | Group Travel Coordination |
| Cargo & Freight Enquiries | Lost Item Retrieval |
| Refunds & Cancellations | Pet Travel Arrangements |
| Travel Insurance Assistance | Visa & Immigration Queries |
| Lounge Access Management | Baggage Claims Assistance |
| Holiday Package Information | Airport Transfer Coordination |
The Qatar Airways Office in Baku provides travelers with all essential flight and travel-related services in one place. Its central location, professional team, and comprehensive facilities make it a convenient destination for both business and leisure passengers seeking smooth travel arrangements.