Located in Kamaladi, the Singapore Airlines Kathmandu office assists travelers with KrisFlyer services, baggage inquiries, ticket modifications, and flight reservations. Professional assistance, travel information, and requests for special services are all handled by the office. Additionally, it coordinates arrivals and departures with Tribhuvan International Airport operations. It is a major hub for tourists flying between Nepal, Singapore, and other international locations because of its helpful staff, dependable customer service, and easy ways to get in touch.
Office Address
- Singapore Airlines Kathmandu Office: Ground Floor, 399 Kamaladi Street, Kathmandu, Nepal (GPO Box 482)
Contact Number
- Reservations / Customer Service: 1800 0010164
- Local number: +977 1 5322908
Email ID
- General support: public_affairs@singaporeair.com.sg
Official Website
Working Hours
- City office: Monday–Friday 9:30 am – 5:30 pm (lunch 1:00 pm–2:00 pm)
- Closed on Saturday, Sunday & public holidays
- Airport office (TIA): 5:00 pm – 12:00 am daily
Terminal
- Terminal 1 – Tribhuvan International Airport (KTM)
Baggage Allowance
- Economy: 30 kg (check-in) + 7 kg cabin
- Business: 40 kg check-in
- Suites/First: 50 kg check-in
Nearby Airport
- Tribhuvan International Airport (KTM), Ring Road, Kathmandu
Check-in Area
- Check-in counters available at Tribhuvan International Airport departure hall
- Online check-in available on website/app
Medical Services
- Medical/first aid available at TIA airport medical unit
Parking Areas
- Short-term and long-term parking available at TIA terminal parking
Smoking Area
- Designated smoking zones available at Tribhuvan International Airport
Special Meals
- Special meals (vegetarian, Jain, halal, diabetic, etc.)
- Must request at least 24–48 hours before departure
Security Services
- Full airport security screening at TIA
- Baggage screening, immigration & customs counters available
Other Services
- Wheelchair assistance (pre-request)
- Meet & assist (on request)
- Lost & found at TIA Airline Building, Ground Floor (9 am – 5 pm, Sun–Fri)
For passengers flying with Singapore Airlines, the Kathmandu office provides trustworthy customer service and comprehensive travel advice. It guarantees a seamless travel experience, from bookings to baggage assistance. It is a reliable source for reservations, questions, and travel assistance in Nepal because of its proximity to Tribhuvan International Airport and its helpful staff.