Singapore Airlines Baltimore Office in USA
The Singapore Airlines Baltimore Office in the USA helps passengers with reservations, ticket modifications, baggage assistance, and travel-related inquiries. This office ensures a convenient and comfortable experience for travelers flying internationally from Baltimore.
| Category | Details |
|---|---|
| Office Name | Singapore Airlines Baltimore Office |
| Airline | Singapore Airlines (SQ) |
| Office Address | Baltimore/Washington International Thurgood Marshall Airport (BWI), 7050 Friendship Road, Baltimore, Maryland 21240, USA |
| Contact Number | +1 800-742-3333 |
| Email ID | usa_feedback@singaporeair.com.sg |
| Official Website | www.singaporeair.com |
| Office Hours | Monday to Sunday: 6:00 AM – 10:00 PM |
| Head Office Information | Airline House, 25 Airline Road, Singapore 819829. Phone: +65 6541 8888 |
| Airport Terminal Used | Terminal E – International Departures, BWI Airport |
| Nearby | Nearby Hotels: Sheraton BWI Airport Hotel, Holiday Inn Baltimore BWI Airport, Hilton Baltimore BWI Airport. Nearby Restaurants: The Silver Diner, Obrycki’s Restaurant & Bar, and Gachi House of Sushi located inside BWI Terminal. Nearby Landmarks: National Electronics Museum (1.2 miles), Patapsco Valley State Park (3.8 miles), and Arundel Mills Mall (5 miles). |
| Airport Parking & Facilities | Short-term, daily, and economy parking lots available with free shuttle access to terminals every 10 minutes. |
| Public Transport Access | BWI Rail Station and Airport Shuttle Bus connect to downtown Baltimore and Washington, D.C. |
| Travel Class Assistance | Inquiries for Economy, Premium Economy, Business, and First-Class services available at the Baltimore desk. |
| Visa & Travel Document Check | Staff assist passengers with basic visa, travel health, and entry requirement guidance for international destinations. |
| Frequent Flyer Program | Enroll or manage KrisFlyer membership benefits, miles redemption, and partner offers at the Baltimore office. |
| Cargo & Freight Services | Dedicated cargo assistance available for international freight and express shipments through BWI Airport. |
| Payment Options | Credit/Debit Cards, Wire Transfers, Travel Vouchers, and Online Payment accepted. |
| Social Media Channels | Facebook, Instagram, Twitter |
Frequently Asked Questions (FAQs)
Travelers can use the BWI Amtrak Rail Station, Light RailLink service, or taxis/rideshares such as Uber and Lyft for quick access to the airport.
Yes, group and corporate travel arrangements can be managed directly through the Baltimore office by submitting a request via email or in person.
It’s recommended to arrive at least 3 hours before departure for smooth check-in and security clearance
Yes, Singapore Airlines Business and First-Class travelers can access the BWI International Lounge near Gate E8, offering complimentary snacks, Wi-Fi, and refreshments.
Yes, passengers can report baggage issues at the baggage service counter in Terminal E or file a report via the airline’s website for tracking and compensation.
Yes, the staff can help manage pre-order requests and inquiries for KrisShop, Singapore Airlines’ official inflight retail service.