United Airlines Merida office in Mexico
Local travelers can get flight support, ticketing, and customer service at the United Airlines Inc. office in Mérida, Yucatán, Mexico. Both at the corporate office and at Mérida International Airport (MID), where United has an airport presence for real-time traveler assistance, it helps passengers with reservations, flight modifications, cancellations, baggage queries, and check-in preparations. The office links clients to United’s broader network of services and offers phone support and email through United’s official channels.
| Category | Information |
|---|---|
| Office Name | United Airlines Mérida Office |
| Address | Terminal 1, Internacional, 97295 Mérida, Yucatán, Mexico |
| Alternate Office Address | Paseo Montejo 437×29, Local 3, Mérida, Mexico |
| Airport | Mérida International Airport – Manuel Crescencio Rejón (IATA: MID, ICAO: MMMD) |
| Office Contact Number | +52 55-5283-5500 |
| Mexico United Airlines Customer Service | +52-800-953-4768 |
| Office Email | customercare@united.com |
| Official Website | www.united.com |
| Online Check-In | www.united.com/en/us/checkin |
| Flight Status | www.united.com/en/us/flightstatus |
| Office Hours | Monday–Friday ~ 9:00 AM–5:00 PM |
| Terminal at Airport | United uses Mérida International Airport Main Terminal. check-in desks in departures area. |
| Baggage Allowance | Typically 1 carry-on + 1 personal item free. Checked baggage varies by fare/destination. |
| Lost Luggage Inquiry | File online via United website or speak at airport UA counter. central baggage services phone: 1-800-335-2247. |
| Check-In Area | Main terminal departures hall, self-service kiosks & UA staffed counters. online check-in opens 24 h before flight. |
| Parking Areas | On-site short & long-term parking available at Mérida Airport. |
| Food & Beverage | Multiple cafes/restaurants inside airport: Maison Kayser, Itzáes Café Lounge, Guy’s Burger Joint, Hacienda Montejo etc. |
| Retail Services | Stores including Smart Kesitas, fashion and accessories, duty-free areas post-security. |
| Medical Services | Basic airport medical/first aid services available inside Mérida Airport terminal. |
| Smoking Areas | Designated smoking areas typically outside terminal before security. |
| Security Services | Standard airport security screening at terminal entry for departures. Monitored by airport authorities. |
| Wheelchair Services / Assistance | Available on request via airline during booking or at check-in. Airport also offers accessibility services. |
| Airport Assistance / Meet & Greet | Third-party services (e.g., assistance providers) available at Mérida Airport if booked separately. |
| Customer Service Desks | United check-in desks in departures. Airport information desks inside terminal. |
Passengers in the Yucatán region are guaranteed immediate access to airline support for reservations, travel modifications, and airport services thanks to United’s Mérida office. It offers crucial support for a more seamless travel experience on United flights to locations around the United States and beyond, whether via its local office presence or airport counter.