| Airline Name | United Airlines |
| Office Location | Tokyo, Japan |
| Office Status | Airport-based airline offices |
| Office Address | Narita International Airport (NRT) & Haneda Airport (HND), Tokyo, Japan |
| Airport Name | Narita International Airport / Haneda Airport |
| Airport Code | NRT / HND |
| Nearest Terminal | Terminal 1 (NRT), Terminal 3 (HND – International) |
| Office Type | Airport Ticketing & Airport Services Office |
| Counter Location | International Departure Check-in Area |
| Contact Phone Number | +81 3 6732 5011 |
| Working Hours | Based on international flight schedules |
| Official Website | www.united.com |
| Airline Alliance | Star Alliance |
| IATA Code | UA |
| ICAO Code | UAL |
| Country Served | Japan |
| Global Head Office | Chicago, Illinois, United States |
| Head Office Phone | +1 312 997 8000 |
| Frequent Flyer Program | MileagePlus |
| Loyalty Program Tiers | Premier Silver, Gold, Platinum, 1K |
| Aircraft Operations | Boeing 777, 787 Dreamliner, 737 |
| Route Operations | Long-haul international & regional Asia-Pacific |
| Hub Connectivity | Tokyo (NRT/HND), San Francisco, Chicago |
| Seasonal Route Operations | Yes |
| Check-in Availability | Airport counter, online check-in, mobile app |
| Mobile App Availability | iOS & Android |
| Online Booking Availability | Yes |
| E-Ticketing | Available |
| Ticketing Options | Airport counter, website, mobile app |
| Refund & Rebooking Info | Based on fare rules and ticket type |
| Same-Day Flight Change | Available on eligible fares |
| Payment Methods | Credit cards, debit cards, digital wallets |
| Seat Selection Options | Economy, Economy Plus, Premium Plus, Business, First |
| Boarding Process | Group boarding by fare and MileagePlus status |
| Baggage Information | Carry-on, checked, excess, and special baggage |
| Carry-On Policy | One carry-on and one personal item |
| Oversized & Sports Equipment | Accepted per policy |
| Special Travel Needs | Wheelchair service, priority boarding |
| Medical Travel Assistance | Advance arrangements required |
| Pet Travel Guidelines | In-cabin and cargo pet travel options |
| Live Animal Cargo | Available under regulations |
| Unaccompanied Minor Service | Available |
| Visa & Transit Info | Subject to Japanese immigration rules |
| Lounge Access | United Club & Star Alliance lounges |
| Inflight Services | Meals, beverages, entertainment |
| Inflight Wi-Fi | Available on most international aircraft |
| Inflight Power Outlets | Available |
| Codeshare Partners | ANA and Star Alliance partners |
| Interline Agreements | Available |
| Lost & Found Desk | Airport baggage services counter |
| Claim Filing Process | Online and airport handling |
| Weather Disruption Handling | Rebooking and travel credit options |
| Airport Facilities Nearby | Lounges, dining, duty-free, hotels |
| Parking Info | Short-term and long-term airport parking |
| Public Transport Access | Trains, buses, taxis |
| Distance from City Center | Approx. 60 km (NRT), 20 km (HND) |
| Time Zone | Japan Standard Time (JST) |
| Compliance Standards | FAA, DOT, JCAB regulations |
| Environmental Initiatives | Fuel efficiency and sustainable aviation fuel |
| Major Passenger Segments | Business, leisure, international transit |
| Peak Travel Seasons | Spring, summer, and holidays |
| Appointment Requirement | Not required |
| After-Hours Handling | Airport-based assistance available |
| Last Updated Date | December 2025 |
