Emirates Airlines Mumbai Office in India
Complete travel help, including ticket buying, flight changes, seat upgrades, and luggage assistance, is offered to passengers by the Emirates Airlines Mumbai Office in India. Customers with questions about fares, special service requests, and travel needs are assisted by the office staff. For passengers flying from Mumbai to international locations via Dubai, it provides a handy point of interaction. The Emirates Mumbai Office guarantees that customers receive accurate information, seamless travel planning, and expert help for a pleasurable journey through amiable customer service and prompt issue resolution.
Emirates Mumbai Office — Contact & Address
- Office Address: 3, Mittal Chambers, Ground Floor, 228, Nariman Point, Mumbai 400 021, India.
- Alternative Office Address (ticket / reservations branch): INTERFACE‑11, 3rd Floor, Mindspace, Malad West, Mumbai 400064, India.
- Contact Number: +91 91670 03333.
- Email ID: security@emirates.com.
- Official Website: www.emirates.com
- Working Hours (city office): 24 × 7 / all days.
Airport — Which Airport & Terminal
- Chhatrapati Shivaji Maharaj International Airport (BOM).
- Emirates flights generally operate out of Terminal 2.
Baggage Allowance & Luggage / Baggage Inquiry
- Carry‑on (hand baggage / cabin baggage) rules depend on class:
- First Class / Business: Allowed two pieces — one briefcase + either one handbag or one garment bag. Sizes and weight: briefcase (45×35×20 cm), handbag (55×38×22 cm) or garment bag (folded 20 cm thick). Each piece must not exceed 7 kg.
- Premium Economy: One carry-on piece — 55×38×22 cm, max 10 kg.
- Economy: One carry-on — 55×38×22 cm, max 7 kg.
- For missing/delayed/damaged baggage: You must approach the “baggage services desk” (usually in customs / baggage claim area) and fill a Property Irregularity Report (PIR) — with details like description of baggage, tags, marks etc.
- If you left airport without filing report — must contact the local Emirates office (or airport baggage desk) within 7 days.
Airport Facilities & Services at Mumbai Airport
| Service / Facility | Details / How it works |
|---|---|
| Medical / Medical Services | There is a 24‑hour Medical Centre / First‑aid service at the airport. |
| Wheelchair / Special Assistance | Wheelchair assistance and other facilities for disabled / special‑needs passengers are available. Passengers should request via their airline. |
| Lost and Found / Left Luggage / Cloak Rooms | Lost luggage counters / “left luggage” / cloak‑room facilities exist. For Terminal 1 lost & found: phone +91 99301 44272. For Terminal 2: phone +91 96190 50580 / 8879992371. Email: csia.lostproperty@gvk.com. |
| Smoking Areas / Smoking Zones | Designated smoking lounges/zones are available at both terminals (T1 and T2), at specified areas (after security / in retail or arrival halls depending on terminal). |
| Information Desks / Customer Service Desks | There are multiple information desks across both terminals — departures (near check‑in), arrivals, retail areas, curbsides etc. |
| Food & Beverage, Retail / Shops / Duty-Free / ATMs / Services | Airport offers many services: restaurants, cafés, snack bars, duty-free shops (especially in T2). Retail shops (clothes, accessories, newsagents, duty‑free). ATMs, currency exchange & banking services also present. |
| Parking Areas & Vehicle Parking | Multi‑level car‑parks for both domestic (Terminal 1) and international (Terminal 2) are available. T2 has large parking + multi-level car park system. |
| Ground Transportation (Taxis, Cab / Ride‑share, Car‑rental, Shuttle / Coach, Metro planned) | At T2’s ground transportation level (Level 1), there is an area for taxis, cabs, and other pickups. Car‑rental agencies, general taxis, and ride‑share services (Uber / Ola etc) are commonly available after arrival. |
Official Websites
| Airline Name | Emirates Airlines |
| Flight Status | www.emirates.com/in/english/manage-booking/flight-status |
| Online Check IN | www.emirates.com/in/english/manage-booking/online-check-in |
| www.facebook.com/Emirates | |
| x.com/emirates | |
| YouTube | www.youtube.com/user/EMIRATES |
| www.instagram.com/emirates | |
| Baggage allowance | www.emirates.com/in/english/before-you-fly/baggage |
The Emirates Airlines Mumbai Office is a dependable resource. Its committed staff provides clear direction, making travel planning simple and stress-free. The office guarantees that every passenger receives excellent assistance, whether for ticketing, special services, or flight updates, enabling them to have a seamless and well-planned flying experience with Emirates.