Ethiopian Airlines Newark office in New Jersey
Customer service for Ethiopian Airlines travelers is offered by the Ethiopian Airlines Newark office in New Jersey, which is situated at Newark Liberty International Airport, Terminal B, Level 3. Reservations, ticketing, flight details, check-in instructions, luggage regulations, cancellations, and travel-related questions are all assisted by it. To guarantee easier connections and support before departure or upon arrival, the team helps with boarding paperwork, visa and pet travel inquiries, and other travel-related issues.
Ethiopian Airlines Newark Office & Flight Info
| Item | Details |
|---|---|
| Office / Airline Name | Ethiopian Airlines Newark Office |
| Address | 18 Terminal B, Level 3, Newark Liberty International Airport, Newark, NJ 07114, USA |
| Contact Number | +1 973-353-0223 |
| Fax | +1 973-353-0222 |
| Email ID | NYCAPT@ethiopianairlines.com |
| Official Website | www.ethiopianairlines.com |
| Working Hours | Mon–Fri 08:00–16:00 |
| Terminal for Flights | Terminal B at Newark Liberty International Airport. |
| Baggage Allowance | Economy passengers 1-2 checked bags (23kg each) and 1 carry-on (7kg), while Cloud Nine (Business) allows 2-3 checked bags (up to 32kg each) and 2 carry-ons (7kg each). |
| Payment Methods | Major credit/debit cards online or at office. |
| Travel Insurance | Optional. offered during booking online or via call center. |
| Travel Documents Required | Passport, visa (if required), airline ticket/booking reference, COVID/vaccine documents. |
| Pet & Animal Services | Available by airline advance request. contact office or check online pet policy. |
| Office Services | Ticketing, reservations, baggage info, flight changes, check-in support, pet/travel queries. |
Newark Liberty Intl Airport (EWR) Info & Airport Services
| Item | Details |
|---|---|
| Airport Name | Newark Liberty International Airport |
| Airport Code | EWR |
| Airport Address | 3 Brewster Rd, Newark, NJ 07114, USA |
| Airport Contact Phone | +1 973-961-6000 |
| Immigration / Customs | You clear immigration first when arriving internationally, then collect baggage, then pass customs. |
| Customs Counter | Located after baggage claim in international arrivals area. |
| Trolleys / Luggage Carts | Available in terminals (for a small fee). You can take them between terminals via AirTrain. |
| Telephones / Wi-Fi Services | Airport has public phones. Free Wi-Fi available throughout the terminals. |
| Public Transport Access | AirTrain Newark links terminals, parking, and rail connections (NJ Transit / Amtrak). Airport shuttles, taxis, ride-shares also available. |
| Do’s & Don’ts | Do: Arrive early for international flights, have documents ready, respect TSA/immigration rules. Don’t: Leave electronics unattended, try to bypass security rules. |
| How to Reach Airport | By NJ Transit trains to Newark Airport station (AirTrain transfer), or buses/shuttle, taxi, ride-share, private car. |
For foreign passengers flying via Newark Liberty foreign Airport, the Ethiopian Airlines Newark office provides crucial support services that effectively address booking, check-in, and travel inquiries. For travelers who require in-person help or information before to their trip, its airport location is convenient.