For reservations, tickets, and travel-related questions, the Ethiopian Airlines Lusaka Office in Zambia offers dependable assistance. Information on special services, luggage regulations, and flight timetables is available to passengers. In order to improve every traveler’s experience with Ethiopian Airlines, the office guarantees seamless travel planning by providing support with reservations, modifications, and customer service.
| Field | Info |
|---|---|
| Airline name | Ethiopian Airlines |
| Official website | www.ethiopianairlines.com |
| Email ID (local / airport) | LUNAPT@ETHIOPIANAIRLINES.COM General reservations: Reservation@ethiopianairlines.com. |
| Address (sales / city office) | Olympia / Sunshare Tower — Office No. 201, 2nd Floor, Sunshare Tower, Plot No. 15584, 2 Katima Mulilo Rd, Lusaka, Zambia. |
| Airport office / terminal | Airport: Kenneth Kaunda International Airport (LUN) Main Terminal |
| Contact numbers | Airport / Office: +260 955 271141 (mobile) +260 211 271141 (landline) |
| Working hours (office / airport) | Mon–Fri roughly 08:00–16:30 / 09:30–16:00, Saturdays half day (e.g., 08:00–12:00). |
| How to reach (from Lusaka city) | Taxi or ride-share (~20–40 min depending on traffic), airport shuttle or private transfer to Kenneth Kaunda Int’l (LUN). The city office (Sunshare Tower) is reachable by taxi within Lusaka city. |
| Payment methods (tickets / at office) | Ethiopian accepts major card payments online and in many offices; cash and bank transfer options may be available locally. For fares/office payments confirm accepted methods with the Lusaka office before visiting. |
| Travel documents required | Standard: valid passport, applicable visa for Zambia (if required for your nationality), onward/return ticket when requested. |
| Flight status | www.ethiopianairlines.com/et/book/booking/flight-status |
| Baggage information | www.ethiopianairlines.com/information/baggage-information/free-baggage-allowance |
| Online check-in | www.ethiopianairlines.com/in/book/check-in/web-check-in |
| Timetable / Schedules | Flight timetables and schedules are on Ethiopian’s site (search by route) and major booking engines; local office can confirm seasonal/charter services. |
| Visa & health (general) | Visa requirements depend on nationality — check the Zambian government or nearest embassy/consulate. Health: Yellow Fever vaccination certificate may be required when travelling from infected countries. Check current health advisories before travel. |
| Destination guides | Ethiopian’s site and mobile app include destination information. For in-country detail consult Zambia tourism sites or travel guides. |
| News & press | Corporate news, route announcements, and press releases are on Ethiopian Airlines’ News / Media pages. For local announcements, check the Zambia regional page or contact the Lusaka office. |
| Neighbour Free Seat / Extra space options | Ethiopian does not commonly advertise a “neighbour-free seat” product. Options for more space are typically Business / Cloud Nine or seat-selection/upgrades where available. Contact reservations or the Lusaka office for seat-upgrades or special requests. |
| In-flight entertainment | Ethiopian provides in-flight entertainment (IFE) on many long/medium-haul flights and Wi-Fi purchase options on selected aircraft. check your flight’s equipment and services on the booking or website. |
| www.facebook.com/EthiopianAirlines | |
| x.com/flyethiopian | |
| You Tube | www.youtube.com/@ethiopianairlines |
| www.instagram.com/fly.ethiopian |
Travelers in need of assistance, reservations, or service updates can rely on the Ethiopian Airlines Lusaka Office. Traveling with Ethiopian Airlines is convenient and stress-free because to the office’s helpful staff and easily accessible support, which guarantees travelers receive correct information and seamless travel assistance.