Lufthansa Airlines Shanghai Office in China
For travelers looking for dependable travel assistance, the Lufthansa Airlines Shanghai Office in China is a crucial point of contact. Booking tickets, rescheduling flights, luggage handling, and special requests are among the services it provides. The office is dedicated to provide excellent customer service for seamless and pleasurable travel with Lufthansa Airlines.
| Item | Details |
|---|---|
| Address | 8th Floor, Room 801-803, Henderson Metropolitan, No. 300 Nanjing East Road, Shanghai 200001, China. |
| Contact number | +86 4008 868 868 |
| Email ID | customer.relations@lufthansa.com |
| Official website | www.lufthansa.com |
| Bag / Baggage allowance | Carry-on: as per Lufthansa rules – e.g., 1 item up to 8 kg and max dimensions 55 × 40 × 23 cm for Economy in many cases. Checked baggage: varies by fare, class and route (e.g., Economy 1 piece up to 23 kg on some intercontinental flights) |
| Terminal / Nearby airport | Terminal: Terminal 2 Airport: Shanghai Pudong International Airport (PVG). |
| Flight status / check-in area | Flight status: www.lufthansa.com/us/en/timetable-and-flight-status check-in: www.lufthansa.com/ge/en/online-check-in |
| Payment methods | standard major credit cards and local debit payment methods for Lufthansa bookings and services globally. |
| Travel documents | Standard requirements: passport, visa (if required), ticket/booking, any health or transit documents as mandated by the route/China. |
| Social media – Facebook | www.facebook.com/lufthansa |
| Social media – Twitter | twitter.com/Lufthansaair |
| Social media – Instagram | www.instagram.com/lufthansaairlines |
| Social media – YouTube | www.youtube.com/user/LufthansaChannel |
Frequently Asked Questions:
The office generally operates from Monday to Friday, 9:00 AM to 5:00 PM, excluding public holidays.
You can reach them through their local contact number or by email, both available on the Lufthansa official China website.
Yes, passengers can book, modify, or cancel Lufthansa flight tickets directly at the office or through customer service representatives.
The office provides services like ticket booking, baggage inquiries, check-in assistance, refunds, flight status updates, and special service requests.
Yes, Lufthansa provides wheelchair assistance and medical support services. Passengers are advised to inform the office at least 48 hours before departure.
The Lufthansa Airlines Shanghai Office guarantees that customers receive first-rate travel support with its customer-focused approach and effective services. Travelers may rely on our office for prompt assistance and a pleasant flight experience with Lufthansa, whether they are traveling for business or pleasure.