Alaska Airlines Deadhorse Office in Alaska
The Alaska Airlines Deadhorse Office is a customer service and support facility situated at 1 Airport Way at Deadhorse Airport (SCC) in Deadhorse (Prudhoe Bay), Alaska. The office, which is manned by informed agents, helps travelers with reservations, flight bookings, luggage problems, refunds, special assistance, and general travel questions. It runs every day to guarantee that travelers utilizing Alaska Airlines’ services in the isolated North Slope area have a seamless journey.
| Category | Information |
|---|---|
| Office Name | Alaska Airlines – Prudhoe Bay (Deadhorse) Office |
| Address | 1 Airport Way, Prudhoe Bay, AK 99734, United States |
| Phone | 800‑100‑1051 |
| customercare@alaskaair.com | |
| Official Website | https://www.alaskaair.com |
| Working Hours | Mon–Fri ~ 08:00–17:00 |
| Airport | Deadhorse Airport code SCC |
| Airport Terminal | Terminal 1 for Alaska Airlines flights |
| Check‑in Area | Inside the single terminal building. counter check‑in and kiosk available. |
| Security Services | TSA or similar screening at airport, small facility, easy layout |
| Medical Services | First aid/basic assistance by airport staff. For serious needs patients transported to Utqiagvik hospital (~45 min by air) |
| Parking Areas | Small airport parking exists, mainly close to terminal. very limited compared to major airports. |
| Smoking Area | outside terminal per general outdoor smoking rules. |
| Special Meals / In‑flight | Alaska Airlines offers meal options on flights. contact airline directly for requests. |
| Group Reservation | Handled by Alaska Airlines Reservations team via phone or website. |
| Nearby Hotels | Prudhoe Bay Hotel. The Aurora Hotel. Brooks Camp Hotel. |
| Nearby Landmarks | Prudhoe Bay oil fields. Arctic region industrial area. |
| Nearby Amenities | Minimal: some hotels, gas stations, basic stores, very remote area |
| Do’s | • Arrive ~1.5–2 hrs before flight. • Bring your own food/drinks. • Confirm transfers/shuttles in advance. |
| Don’ts | • Don’t expect large retail/restaurants or full service lounges. • Don’t plan casual walking tours |
Quick Overview: Deadhorse Airport Features
- Small terminal: One building handling arrivals/departures together.
- Basic facilities: Check‑in, security, waiting area, minimal food/shops.
- Medical: Only first‑aid on site; serious care requires transport out.
- Hotels nearby: Mostly basic lodges and work‑camp style accommodations.
In one of Alaska’s most isolated hubs, the Alaska Airlines Deadhorse Office offers crucial assistance to passengers. It guarantees that travelers have dependable service and information prior to, during, and following flights in this Arctic region by providing booking assistance, travel advice, and customer support.