Emirates has a ticketing and customer service office at 3 Brewster Road, Terminal B, Newark Liberty International Airport in Newark, New Jersey. For Emirates flights, this office helps with reservations, baggage inquiries, bookings, and ticket modifications. For travelers flying with Emirates abroad, it acts as a local point of contact, providing assistance with bookings, check-in instructions, and other travel-related inquiries.
| Category | Details |
|---|---|
| Airline Office | Emirates Airlines |
| Office Address | 3 Brewster Rd, Newark, NJ 07114, United States |
| Office Contact Number | +1 800‑777‑3999 |
| Office Email | reservation@emirates.com |
| Official Website | https://www.emirates.com |
| Working Hours (Office) | 24 hrs every day |
| Airport Name | Newark Liberty International Airport |
| Airport Code | EWR |
| Airport Address | 3 Brewster Rd, Newark, NJ 07114, United States |
| Airport Contact | +1‑973‑961‑6000 |
| Terminal for Emirates Flights | Terminal B at Newark Liberty International Airport |
| How to Reach Airport | NJ Transit trains to Newark Liberty Airport Station + AirTrain, AirTrain Newark to terminals, taxis, ride‑share (Uber/Lyft), private shuttles, car routes via I‑78/US‑1/9 or NJ Turnpike exits. |
| Public Transport Info | AirTrain Newark connects rail lines with all terminals (fee applies to/from rail), NJ Transit and Amtrak link to EWR Airport. |
| Category | Details |
|---|---|
| Baggage Allowance | Emirates uses weight OR piece concept — varies by route, fare class, and destination. Carry‑on ~7 kg (dimensions ~55×38×22 cm) for Economy, Business/First allow 2 pieces up to 7 kg each. Checked baggage allows higher weight limits depending on fare class (e.g., Economy ~20‑35 kg typical). |
| Travel Documents | Must have valid passport, visa/ESTA for entry to USA and any connecting country. check Emirates/official government visa requirement pages before travel. |
| Travel Insurance | Not mandatory but highly recommended, can be purchased via Emirates, travel insurance providers, or third‑party insurers. |
| IMMIGRATION/ CUSTOMS / SECURITY | All international arrivals undergo U.S. immigration and customs at EWR arrival terminals before baggage claim exit, security screening required before departure gates at EWR. |
| Trolleys | Available at all terminals. Usually for a small fee (coin/credit) or free depending on location. |
| Telephones / Wifi Services | Free Wi‑Fi available at all EWR terminals. Courtesy/airport phones available throughout terminals. |
| Pet & Animal Services | EWR has pet relief areas in terminals/around terminals. specific airline pet policies vary — check Emirates “Travel with Animals” page on their website. |
| Do’s & Don’ts | Do arrive early, keep travel docs handy, respect customs rules, pack liquids <100 ml in cabin, don’t bring prohibited items. |
| Public Transport Access Points | AirTrain Newark connects to all terminals, accessible from NJ Transit/Amtrak rail station, buses & taxis accessible outside terminals. |
For travelers departing from Newark Liberty International Airport, the Emirates Newark office offers crucial support services. It improves the whole customer experience for international passengers flying with Emirates to locations throughout the world by streamlining reservations, managing tickets, and responding to travel-related questions.