Lufthansa Airlines Kraków Office in Poland
The Lufthansa Airlines Kraków Office in Poland, situated at Wadowicka 3B, 30-347 Kraków, provides travel assistance, bookings, ticket sales, and flight queries. To ensure a seamless travel experience, the helpful staff offers assistance with baggage inquiries, check-in instructions, and general travel plans. Additionally, it offers details on special services, pet travel, and policies. In order to assist travelers in booking flights and effectively resolving concerns, the office has flexible hours. Contact information is available at customer.relations@lufthansa.com and by phone at +48 12 334 80 00.
Lufthansa Airlines Kraków Office
- Office Name: Lufthansa Global Business Services
- Address: Wadowicka 3B, 30-347 Kraków, Poland
- Phone Number: +48 12 334 80 00
- Email: customer.relations@lufthansa.com
- Official Website: https://www.lufthansa.com
- Working Hours (Office): 08:00 – 18:00 daily
- Services at this Office: Flight booking, ticket changes, customer queries, travel information, baggage policy info.
Lufthansa at Kraków Airport
- Airport Name: John Paul II International Airport Kraków-Balice (KRK)
- Airport Address: Kapitana Mieczysława Medweckiego 1, 32-083 Balice, Poland
- Airport General Phone: +48 12 295 58 00
- Lufthansa Office / Desk at Airport: available 24 hours
- Check-In Area: Lufthansa check-in desks are located in the departures hall of the airport terminal (Terminal building).
Baggage Allowance & Services
- Baggage Policy: Lufthansa baggage rules vary by fare (Economy, Premium, Business). See official baggage info: https://www.lufthansa.com/in/en/prepare-for-your-trip/baggage
- Lost & Found:
- Lost baggage help desks inside arrivals and public halls of the terminal.
- Lost luggage phone: +48 12 285 51 21.
- Email: bag.krk@welcome-as.pl
Terminal & Airport Info
- Terminal: Kraków-Balice has a single passenger terminal with check-in areas for all airlines including Lufthansa.
- Security Checkpoints: Multiple security screening lines for Schengen and non-Schengen flights.
Parking Areas
- Parking: Paid long-term and short-term parking lots (P1, P2, P4 etc.) are available near the terminal.
Medical Services at Airport
- Medical / First Aid: Airport medical support available on site.
Smoking Areas
- Smoking Zones: Designated smoking spots are outside the terminal buildings. Specific areas can be confirmed at airport info counters.
Special Meals
- Special Meals: You can request special meals (vegetarian, vegan, medical, allergy) when booking or at least 24-36 hours before departure via Lufthansa’s website or customer service. Check options here: https://www.lufthansa.com/…/special-meals
Security Services
- Airport Security: Controlled by airport authority with full screening (passport control, X-ray checks). Follow instructions at check-in and security checkpoints.
For all flight planning, ticketing, and customer service requirements in Kraków, Poland, the Lufthansa Airlines Kraków Office provides thorough assistance. Travelers can manage reservations and receive fast information thanks to the friendly personnel and easy-to-use contact methods. This office provides expert support to improve your travel experience, whether it’s booking flights or answering travel-related questions.