Air France Bogotá Office in Colombia
For passengers looking for airline reservations, ticket modifications, and customer support, the Air France Bogotá Office in Colombia is a handy central location. It is situated in the city’s business district and provides a wide range of services, such as seat bookings, travel information, and baggage inquiries. The office staff offers advice on connecting flights, special food orders, and group and individual travel. In order to ensure a seamless travel experience for both local and international flights, passengers can also get help with loyalty programs, check-in processes, and other airline-related services.
Air France – Bogotá Office
| Item | Details |
|---|---|
| Office Address | Ac. 26 #11151, Bogotá, Colombia |
| Airport Office / Terminal Address | Av. El Dorado #103-9, Fontibón, Bogotá, Colombia (El Dorado Airport) |
| Contact Number | +57 601 5086752 |
| Toll-free / International Contact | +1-855-738-4194 (Travel Agent / global contact) |
| Email ID | mail.internetsales.in@airfrance.fr |
| Official Website | wwws.airfrance.fr |
| Online Check-in URL | wwws.airfrance.fr/en/check-in |
| Flight Status / Flight Info Page | wwws.airfrance.us/flight-status |
Airport & Services at El Dorado
| Service / Facility | Information |
|---|---|
| Nearby Airport | El Dorado International Airport (IATA: BOG), Bogotá, Colombia. |
| Terminal for Air France flights | Terminal 1 (T1) — all arrivals and departures of Air France at BOG use Terminal 1. |
| Check-in Area / Counters / Kiosks | Air France check-in counters and self-service kiosks are located on the departure level of Terminal 1. |
| Baggage Allowance / Baggage Services | Air France handles baggage allowance/baggage services as per ticket class and route. Their global baggage-services phone is listed as (800) 237-2747. |
| Wheelchair / Accessibility Services | The airport offers wheelchair services for passengers with reduced mobility. Request at info points; accessible restrooms, elevators/ramps are available. |
| Lost & Found / Missing Luggage / Lost Items Desk | Lost & Found office is on the first floor, past Door 1, near the medical services / ID-issuance hallway. Open daily 06:00–22:00. Email: objetosperdidosyolvidados@eldorado.aero |
| Medical Services | There is a medical facility (airport hospital) in Terminal 1 (international terminal). Open 24/7. |
| Parking Areas | The airport provides parking spaces, including accessible parking near terminal entrances. |
| Retail Services / Duty-Free / Shops | Terminal 1 offers a wide range of retail & duty-free shops, boutiques, and stores. |
| Food & Beverage | There are many dining and café options in Terminal 1 — restaurants, fast food, cafés for international travellers. |
| Airport Lounges / VIP / Premium Lounge Access | Air France passengers (e.g. Business Class, elite status) likely have access to BOG’s lounge facilities in Terminal 1. |
| Airport Assistance / Meet & Greet / Special Assistance | For passengers needing assistance (mobility, special needs, pets, etc.), the airport provides support — but you must request it via the airline when booking. |
My Recommendations
- If you plan to travel with Air France via Bogotá: arrive ~3 hours before departure to allow time for check-in, security, baggage check, visa/immigration (common for international).
- If you need wheelchair or special assistance: request when booking, and ask staff at airport info points when you arrive — the airport supports such services.
- For lost items or baggage issues: contact the Lost & Found office at BOG (email above) as soon as you realize something is missing.
- For real-time flight status / check-in / baggage rules, use the official Air France website or contact the Bogotá office phone number.
For travelers in Colombia, the Air France Bogotá Office is a trustworthy resource that provides expert assistance and necessary airline services. The office makes sure travelers have a smooth experience by managing reservations, luggage questions, and travel advice. It is a crucial point of contact for both solo and group travelers navigating domestic and international journeys because of its advantageous location and committed staff.