Passengers can get dependable assistance with booking, ticketing, flight adjustments, and travel-related questions from the Emirates Airlines Dhaka Office in Bangladesh. The office offers advice on Emirates Skywards services, check-in alternatives, and luggage regulations. Wheelchair arrangements and dining preferences are among the specific requirements that the helpful staff helps with. The Dhaka office guarantees seamless service whether you require assistance with travel documentation, fare details, or organizing group travel. It acts as a handy point of contact for any help pertaining to Emirates.
Emirates — Dhaka Office & Contact Information
City Office Address: South Breeze Square, 52 Gulshan Avenue (7th Floor), Gulshan-1, Dhaka 1212, Bangladesh.
City Office Phone: +880 9609-001133 (or 09609-001133)
Airport & Flight-Related Info (Baggage, Check-in, Facilities at HSIA)
Airport Name: Hazrat Shahjalal International Airport.
Terminal used by Emirates (Dhaka): Terminal 1 at HSIA for international departures/arrivals.
Check-in / Counter Opening Time: Counters at airport generally open ~3 hours before departure.
Baggage Allowance (Indicative — check your e-ticket):
Cabin baggage: typically 1 piece up to ~7 kg (Economy); Business/First may be 2 pieces (total ~14 kg) — verification needed per ticket.
Checked baggage: For many ex-DAC (Dhaka) routes — Economy usually ~20–35 kg depending on fare brand; Business ~40 kg; First ~50 kg. For some long/USA/Africa routes, piece-concept may apply (e.g., 2×23 kg in Economy).
Extra baggage / sports/musical instruments: May require advance notice and extra fee.
Online / Manage Booking / Seat Reservation: You can manage booking (seat, baggage, meals, etc.) via the official “Manage Booking” section on Emirates website for convenience.
Lounges / VIP / Air-side Lounges: There are multiple lounges in the international terminal (Terminal 1 & 2).
Examples: MTB Air Lounge (open 24 hrs, Terminal 1) and Balaka Executive Lounge (via airside after immigration) also accessible from Terminal 1 & 2.
Smoking Areas / Smoking Rooms: HSIA provides designated smoking rooms — e.g. one opposite boarding gate-5 (south side) and another opposite gate-9 (north side).
Money Exchange / Forex / Currency Exchange Counters: Money-exchange booths and authorized bank counters are available inside the departure concourse hall (after immigration) and also in arrival hall.
Mobile-Charging Points / Amenities: There are mobile-charging stations at different locations in departure and arrival areas.
Baby / Child-Care / Nursing / PH (Toilet) / Washroom: The airport provides “Baby Care” / breastfeeding / child-care facilities after immigration in departure area. Public toilets / washrooms are available in arrival and belt areas.
Duty-Free Shop, Cafés & Food, Prayer Rooms: Duty-free shops, restaurants / cafés (for international terminal), prayer rooms for men/women (on 2nd floor before immigration AND on 3rd floor after immigration) are available.
Car-Parking & Car-Rental Services: HSIA has multi-storey car parking for international terminal passengers; also car-rental services available for arriving passengers.
Gulshan Central Mosque — a known landmark in Gulshan area.
Hotel-area suggestions: Gulshan / Banani neighbourhood is central and often recommended for convenience (hotels, city-amenities, restaurants) if you are visiting the city office. Many hotels are listed as “best hotels in Gulshan” in various travel-hotel guides.
Travel Tips & Recommendations (for Group / Individual Travellers)
For international flights with Emirates from Dhaka, arrive at HSIA at least 3 hours before departure. Online check-in and “Manage Booking” via the official website help save time.
Always verify baggage allowance (cabin + checked) on your e-ticket or Manage Booking — allowances depend on fare type and route.
For families / passengers with children: HSIA offers baby-care / child-care / breastfeeding facilities, and lounges that can be more comfortable than waiting near crowded gates.
If you need currency exchange, extra cash, or mobile charging, kiosk & counters at HSIA make it convenient just after immigration or in departure halls.
For groups or travellers needing extra services (e.g. lost baggage, special assistance, lounge access), make sure to contact the city office or call +880 9609-001133 well in advance.
Stay aware of traffic if heading to the city-office in Gulshan — Dhaka traffic can be heavy, especially during peak hours.
Travelers looking for prompt assistance with reservations, baggage inquiries, and trip preparation may rely on the Emirates Airlines Dhaka Office. Passengers are guaranteed a hassle-free, seamless Emirates experience thanks to the office’s experienced staff and excellent customer service. The Dhaka office continues to be a reliable source for precise information and prompt service, whether for individual or group travel needs.