Emirates Airlines Islamabad Office in Pakistan
Bookings, ticket modifications, flight information, and travel assistance are all handled by the Emirates Islamabad Office in Pakistan. The employees answer questions about loyalty programs, special help, and baggage regulations. To handle reservations, change seats, or receive assistance with travel paperwork, travelers can stop by the office. It provides expert customer support and seamless travel options for both domestic and international travelers, making it a dependable point of contact for any Emirates-related services in Islamabad.
| Category | Details |
|---|---|
| Office Name & Type | Emirates Airlines — Islamabad Sales / Ticket / Service Office |
| Office Address (City office) | Plot # 55-C, First Floor, Ufone Tower, Jinnah Avenue, Blue Area, F-7/1 Blue Area, Islamabad 44000, Pakistan |
| Office Contact Phone | +92 21 111 22 5535. |
| Office Email | security@emirates.com |
| Official Website | https://www.emirates.com |
| Nearby Airport | Islamabad International Airport (ISB), New Islamabad Airport Rd, Islamabad / Rawalpindi, Punjab, Pakistan. |
| Airport Contact | +92 51 95551000 |
| Baggage Allowance | Carry-on (cabin baggage): • Economy: 1 piece, max 7 kg, size ≤ 55×38×22 cm. • Business / First: 2 pieces — one briefcase (45×35×20 cm) + one handbag or garment bag (55×38×22 cm or 20 cm folded) — each piece ≤ 7 kg. Checked (hold baggage): Depends on fare class / ticket type — for many flights under “weight concept”: e.g. Economy from 20 kg up to 35 kg (depending on fare), Business up to 40 kg, First up to 50 kg. For flights under “piece concept” allowance is per piece — e.g. 1–2 pieces of 23 kg each etc. |
| Baggage / Luggage Inquiry / Lost & Found | The Islamabad office handles baggage services, including lost/damaged/missing baggage, as part of their customer service scope. |
| Airport Terminal / Check-in Area Info | The airline operates at Islamabad International Airport (ISB). ISB provides standard airport facilities including check-in, departure/arrival halls, ramps and assistance for elderly/disabled passengers. |
| Wheelchair / Special Assistance / Accessibility | ISB offers ramps, fast-track for arrival/departure formalities for disabled/elderly passengers, and designated parking for people with disabilities. The Emirates Islamabad office lists “special assistance” and “mobility assistance” among services they support. |
| Trolleys / Porter / Baggage Aid at Airport | Passenger baggage trolleys are available — complimentary trolleys along drop-off lanes and in front of briefing rooms. Porter services (luggage help) are available via a “Porter Service Desk” to assist with baggage until it is checked in. |
| Parking, Car-parking Fees & Disabled Parking | ISB provides general parking. There is also designated parking for disabled persons. Parking charges (for personal vehicles) at ISB: cars ~ Rs. 90 per entry; motorcycles ~ Rs. 15 per entry. |
| Smoking Areas at the Airport | The airport is officially non-smoking generally, but there are designated smoking lounges / areas in each terminal. |
| Security Services at Airport | Security is managed by the Airport Security Force (ASF) — they conduct body & vehicle checks at entry points; valid ID + ticket/passport is required for entry. |
| Special-Needs Support at Airport | The airport provides accessibility support (ramps, disabled-passenger assistance). |
| Customer Service Desk / Information Kiosks / Airport Info | ISB has various service desks including flight information, passenger assistance, and facilitation desks (e.g. a government tax facilitation desk). For Emirates-specific queries, the city office and airport office are primary points of contact. |
| Retail / Duty-Free / Shops / Food & Beverage / Retail Services | ISB terminal includes retail shops (duty-free, shopping, banks/ATMs, currency exchange), car-rental counters, cafés, restaurants, prayer rooms, lounges. Emirates at ISB: general services list includes “Airport Lounges” and duty-free allowance among the services the office handles. |
| Ground Transportation / Airport Transfers / Car Rental / Taxi / Rental Cars | ISB offers car-rental counters, and general ground-transport options. Emirates Islamabad office offers “Airport Transfers” and “Meet & Greet / Chauffeur-Drive. |
For travelers in need of booking assistance, flight updates, or luggage information, the Emirates Islamabad Office is a useful resource. Its dependable services and amiable staff make it simple for travelers to organize their trips. Everyone in Pakistan may travel with ease and comfort thanks to the Emirates Islamabad Office, whether they require help with tickets or general advice.