Oman Air Dubai Office in United Arab Emirates
Passengers can easily access a variety of airline services, such as ticket purchase, reservations, flight queries, and travel assistance, at the Oman Air Dubai Office in the United Arab Emirates. When flying with Oman Air from Dubai, the office ensures a seamless and enjoyable journey by providing travelers with expert guidance.
| Category | Details |
|---|---|
| Address (City Office) | Mezzanine Floor, Al Rais Shopping Centre, Al Mankhool Road, Bur Dubai, Dubai, UAE |
| Contact Number (City Office) | +971 4 351 8080 (Reservations / Ticketing / Customer Service) Also +971 4 352 1965. |
| Email (City Office) | Reservations: Res.Supervisor@omanair.com Sales: uaesales@omanair.ae & dxb.sales@gsa.omanair.com |
| Official Website | Oman Air Official Website |
| Office Hours | 09:00 – 18:00 (Saturday to Thursday) |
| Airport Office | Dubai International Airport (DXB), Departure Terminal 1, 1st Floor. |
| Airport Contact Number | +971 4 224 5639 / +971 4 224 5019 (Oman Air at DXB) Lost baggage phone: +971 4 504 9870 Lost baggage email: dubai.baggage@omanair.com |
| Terminal | Terminal 1, Dubai International Airport for Oman Air office/counter. |
| Baggage Allowance | Economy: Super Saver = 0 kg check-in, only 7 kg hand baggage; Comfort = 20 kg; Flex = 30 kg. Business Studio: 60 kg check-in. Business: Business Comfort = 40 kg; Business Flex = 50 kg. Hand baggage: Economy = 1 piece up to 7 kg; Business/Studio = 2 pieces (each up to 7 kg) Max single bag weight = 32 kg, dimensions <= 158 cm. |
| Restricted Items / Security | Prohibited items: compressed gases, explosives, flammable solids, radioactive materials, etc. Max weight of a single piece: 32 kg. Hand baggage size limit: ~24cm × 41cm × 51cm, max 7 kg. The online check-in counter closes 1 hour before departure. Always have your ID (passport, visa) ready for check-in. Do not carry prohibited/dangerous items; Oman Air may refuse carriage. |
| Check-in Information | Online check-in is available from 48 hours until 60 minutes before departure. For airport check-in: arrive at least 3 hours before departure is recommended. Baggage drop for online check-in passengers: “fast bag-drop” counters (depending on airport). |
| Nearby / Relevant Airport | Dubai International Airport (DXB) |
| Special Meals | Oman Air does provide in-flight meals (special meals can typically be requested via their website). You should request during booking / via “Manage My Booking” on their website.) |
| Medical Services | For medical assistance during flights, standard airline protocols apply (carry prescriptions, notify staff). For airport medical help, you would use Dubai Airport’s medical facilities. |
| Parking Areas | Oman Air’s city office is in a shopping centre (Al Rais Shopping Centre)- use the mall’s parking. For airport parking, refer to Dubai International Airport parking (paid parking zones, long-term and short-term). |
| Smoking Area | In Dubai International Airport (DXB), there are designated smoking rooms/smoking lounges use the airport’s facilities. |
| Security Services | Standard airport security (DXB) applies. Oman Air’s office is not a security checkpoint; security screening happens at the airport security checkpoint. Additionally, Oman Air’s “Things to Note” mentions their right to refuse carriage if restricted items are found. |
| How to Reach (City Office) | By metro / taxi: The Al Mankhool Road area (Bur Dubai) is accessible via taxi or local transport. Landmark: Al Rais Shopping Centre, on Al Mankhool Road. By car: Use the mall’s parking; enter via local road. |
| Do’s & Don’ts | Do: Pack your baggage yourself, lock it, and tag your bags properly. Do: Arrive early for check-in, considering traffic + security. Don’t: Leave your passport/travel documents inside checked baggage. Don’t: Accept parcels from someone else to put in your baggage. Don’t: Carry dangerous / restricted materials. |
Travelers looking for effective services and assistance with flights can still rely on the Oman Air Dubai Office. Passengers can have a seamless travel experience and get prompt assistance for any Oman Air-related questions in Dubai thanks to its committed staff and easily accessible facilities.