Lufthansa Airlines Paris Office in France: Location, Services, and Travel Assistance

The Paris office of Lufthansa Airlines provides specialized services for baggage inquiries, flight updates, and booking administration. The office, which is easily accessible for passengers, offers knowledgeable support and details on Lufthansa’s international and European flights. Its main goal is to provide a seamless and expert travel experience.

Office / Contact Information

  • Address: Paris, France (exact street not clearly listed) under the office entry for Lufthansa Paris.
  • Contact number: +33 1 70 48 91 70
  • Email ID: customer.relations@lufthansa.com
  • Official website: www.lufthansa.com
  • Working hours: Many sources state “24 hours, 7 days a week” for the Paris office.

Nearby Airport & Terminal

  • Nearest airport: Paris-Charles de Gaulle Airport (CDG) in Roissy-en-France, 95700 France.
  • Terminal in use by Lufthansa at CDG: Terminal 1 for Lufthansa flights.

Check-in / Baggage / Luggage Inquiry

  • Check-in area: At CDG Terminal 1, the check-in & baggage drop counters are located by hall/level per terminal map.
  • For Terminal 1: halls 1-4 check-in on Level 3; halls 5-6 check-in on Level 2.
  • Baggage allowance:
    • For intercontinental flights: Economy = 1 bag up to 23 kg; Business = 2 bags up to 32 kg each; First = 3 bags up to 32 kg each.
    • For European flights: Economy Light = only carry-on (no free checked bag); Economy Classic/Flex = 1 checked bag 23 kg; Business = 2 bags of up to 32 kg each.
  • Carry-on baggage: Allowed one item up to 8 kg plus personal item.
  • Luggage inquiry / baggage drop: Lufthansa website has a “Baggage Drop” page where you scan your boarding pass and drop off your bag at the kiosk.

Airport Facilities at CDG

  • WiFi services: Free WiFi available throughout CDG airport.
  • Medical services: CDG has 24×7 medical facility / medical assistance service.
  • Parking areas: CDG has several parking lots, short-stay, long-stay etc.
  • Smoking areas: Designated smoking rooms/areas inside the terminals. For Terminal 1 specifically, there is a smoking area in non-Schengen part.
  • Special assistance: CDG offers passenger assistance (wheelchair, reduced mobility etc).
  • Security services: Standard airport security screening applies; check-in counters and security located per terminal instructions.

On-board Dining / Special Meals

  • Specific special meals for Lufthansa flights: Lufthansa globally offers special meals that can be pre-ordered via their website or during booking (e.g., vegetarian, vegan, halal, etc). You should check your booking and request via their “Manage Booking” or contact the office.
  • Onboard dining: Lufthansa’s major onboard dining services are listed on their main website.

Every passenger’s travel needs are immediately satisfied by the Lufthansa Airlines Paris Office thanks to its committed staff and effective services. It stands for the airline’s superior quality, safety, and customer service standards in France.