The Air France Beijing Office in China is the central hub for travelers seeking flight bookings, ticket modifications, and travel assistance for routes between China, Europe, and other global destinations. It provides reliable customer Assistance and on-ground services ensuring passengers enjoy a seamless flying experience with Air France.
| Category | Details |
|---|---|
| Office Name | Air France Beijing Office |
| Airline | Air France |
| Location (City, Country) | Beijing, China |
| Full Address | 5th Floor, Kerry Centre, No. 1 Guanghua Road, Chaoyang District, Beijing 100020, China |
| Contact Number | +86 10 6505 1788 |
| Email ID | mail.beijing@airfrance.fr |
| Website | www.airfrance.com.cn |
| Office Hours | 09:00 AM – 05:30 PM |
| Working Days | Monday to Friday |
| Airport Office | Available at Beijing Capital International Airport (PEK) |
| Nearest Airport | Beijing Capital International Airport |
| Nearby Landmarks | CCTV Headquarters, China World Mall, Jianguomen Bridge |
| How to Reach / Transport Options | Accessible via Beijing Metro Line 10 (Guomao Station), taxis, and bus routes |
| Nearest Hotels & Restaurants | Kerry Hotel Beijing, Grand Millennium Beijing, Capital M, and Made in China Restaurant |
| Parking Options | Parking available at Kerry Centre and nearby commercial complexes |
| Public Transport Connectivity | Metro, buses, and airport express routes serve the area |
| Payment Methods Accepted | Credit/Debit Cards, WeChat Pay, Alipay, and Cash |
| Headquarters / Regional Office | Air France–KLM Group Headquarters, Paris-Charles de Gaulle Airport, France |
| Social Media Links | Facebook, Instagram, Twitter |
| Language Assistance | English, Mandarin Chinese, and French |
| Emergency Contact (24/7) | +33 9 69 39 36 54 |
| Service Type | Description |
|---|---|
| Ticket Booking & Reservations | Assistance with new bookings, flight changes, and seat selection |
| Baggage Assistance | Help with lost or delayed luggage and excess baggage inquiries |
| Refund & Rebooking Assistance | Refund requests and rebooking as per fare policy |
| Visa & Document Assistance | Guidance on visa and travel document requirements for international routes |
| Corporate & Group Travel | Tailored packages and Assistance for business groups and corporate travelers |
| Cargo & Freight Handling | Air France Cargo services for international freight operations |
| Special Assistance | Wheelchair access, medical Assistance, and priority services for elderly passengers |
| Frequent Flyer Program | Flying Blue loyalty program enrollment and benefits assistance |
| Travel Insurance & Add-ons | Information on travel insurance and optional in-flight services |
| Travel Updates & Alerts | Flight schedule changes and weather-related updates |
| Lounge & Wi-Fi Access | Lounge services available at Beijing Capital International Airport |
| Children & Infant Services | Special services for families traveling with kids or infants |
| Pet Travel Arrangements | Guidance on pet transport regulations and booking assistance |
| Feedback & Complaints Desk | Channel to share feedback or resolve post-travel issues |
| Holiday Packages & Offers | Information on seasonal promotions and vacation deals |
The Air France Beijing Office in China ensures premium-quality travel assistance for every passenger. From personalized booking Assistance to dedicated corporate travel solutions, the office stands as a reliable link between travelers and Air France’s global network, making every journey more comfortable and efficient.