The Iberia Airlines Buenos Aires Office is the Spanish flag carrier’s local presence in Argentina, providing flight services and customer support to passengers. The office, which is situated at Carlos Pellegrini 1163 in Buenos Aires, assists with reservations, bookings, baggage inquiries, flight modifications, and general travel support. Specifically via Ministro Pistarini International Airport (EZE), it links travelers to Iberia’s long-haul flights between Argentina and Spain.
| Category | Details |
|---|---|
| Office Name | Iberia Airlines Buenos Aires Office |
| Address | Carlos Pellegrini 1163, C1009ABW Cdad. Autónoma de Buenos Aires, Argentina |
| Phone / Contact | +54 11 5354-8125 |
| info@iberia.es | |
| Official Website | https://www.iberia.com |
| Working Hours | 24h / Everyday |
| Airport Counter Location | Ezeiza International Airport – Terminal A |
| Main Services | Flight booking/change, check-in help, ticketing, baggage info, pet & animal assistance, travel insurance guidance, refunds/cancellations, general customer support |
| Baggage Allowance Info | www.iberia.com/es/faqs/checked-baggage |
| Payment Methods at Office | Usually cash, debit/credit cards accepted. |
| Email for Special Support | servicerecoveryteam@iberia.es |
| Category | Details |
|---|---|
| Airport Name | Ezeiza International Airport |
| Airport Code (IATA) | EZE |
| Terminal for Iberia Flights | Terminal A |
| Airport Address | AU Tte. Gral. Pablo Riccheri Km 33,5, B1802 Ezeiza, Provincia de Buenos Aires, Argentina |
| Airport Contact Number | +54 11 5480-6111 |
| How to Reach Airport | Taxis, airport shuttles, private cars, ride-hail services (e.g., Uber/Cabify), bus services from Buenos Aires city. |
| Immigration Counters | Located in arrivals. open for all international flights. Have passport control. carry valid passport & visa. |
| Customs Counter | After immigration, declarations and baggage checks happen here. Follow signage and officials’ instructions. |
| Trolleys / Baggage Carts | Available throughout arrival/departure halls (usually free or coin-operated). |
| Public Transport Access | Airport shuttles + long-distance buses to Buenos Aires city, taxis/rideshares available outside terminals. |
| Wi-Fi Services | Free Wi-Fi available in public areas, follow airport prompts to connect. |
| Telephones | Public pay phones are available in terminals. cell coverage is strong for mobile calls. |
| Pets & Animal Services | Pet relief areas and special handling counters are usually at international terminals. Ask airline/airport staff. |
| Travel Documents Needed | Valid passport, return/next-destination ticket, visa (if required), boarding pass; vaccination documents may be required based on route. |
| Travel Insurance | Strongly recommended — can cover delays, medical, baggage loss, airlines/third parties sell plans. |
| Do’s | Arrive 3 hours before international departure, keep documents handy, follow signage, check airline updates online. |
| Don’ts | Don’t leave luggage unattended, ignore security rules (liquids, electronics), or rush immigration. |
Passengers on Iberia receive crucial assistance from the Buenos Aires office, which helps with everything from ticketing to customer service. For passengers flying between Argentina and Europe, it serves as a crucial point of contact, facilitating more seamless travel and addressing frequent airline problems locally.