Complete airline services, including as booking tickets, flight queries, luggage assistance, and travel support, are offered by the Etihad Airways Boston Office in the United States. The office, which is conveniently close to Logan International Airport, has knowledgeable staff to help with special requests, reservations, and cancellations. Information regarding in-flight amenities, travel documents, and baggage allowances is available to passengers. For both individual travelers and corporate clients looking for dependable airline support, the office guarantees seamless contact.
| Category | Details |
|---|---|
| Office (City) | Boston, Massachusetts, USA |
| Address | Boston |
| Contact Number | +1 877 690 0767 |
| Email ID | guest@etihadguest.com |
| Official Website | https://www.etihad.com |
| Working Hours | 24 hrs or Mon–Fri 09:00–17:00 |
| Airport Name | Boston Logan International Airport |
| Airport Code | BOS |
| Terminal for Etihad | Terminal 4 (international) |
| Airport Address | 1 Harborside Dr, Boston, MA 02128, USA |
| Airport Contact Number | +1 800-235-6426 / +1-877-579-0367 |
| Baggage Allowance | www.etihad.com/en-us/fly-etihad/baggage |
| Official Check-in Info | www.etihad.com/en-ae/manage/check-in |
| Category | Details |
|---|---|
| Immigration & Customs at BOS | Handled by U.S. CBP (U.S. Customs and Border Protection). Arriving international pax go through immigration, baggage claim & customs before exiting. |
| Trolleys & Luggage Carts | Available at baggage claim/arrivals. Usually a small fee applies in some areas. |
| Free Wi-Fi | Yes — Logan Airport provides free unlimited. Wi-Fi SSID: LoganWiFi . |
| Pet & Animal Services | Multiple indoor/outdoor pet relief areas in all terminals. |
| Telephone / Public Phones | Pay phones and charging stations present in terminals. |
| Travel Insurance | Etihad offers insurance options when booking. Also available via third-party insurance providers. |
| Travel Documents Required | Valid passport, visa/ESTA for USA entry (check CBP requirements), airline ticket, and any COVID/health docs per current rules. |
| Do’s & Don’ts | Do: Arrive 3 hrs before international flights, follow TSA rules, carry documents. Don’t: Bring prohibited items, block pathways, ignore security instructions. |
| Public Transport Access | MBTA Silver Line (SL1) from South Station to all terminals, Airport shuttle buses, Taxis & Rideshares operate outside terminals. |
| How to Reach from Downtown Boston | MBTA Silver Line SL1 (free from South Station), airport shuttles, rideshare (Uber/Lyft), taxi. |
Travelers can find a convenient and effective hub for all flight-related needs at the Etihad Airways Boston Office. It is a dependable option for travelers in the Boston area because of its attentive personnel, thorough travel advice, and close proximity to Logan International Airport, which guarantees a smooth travel experience and meets both personal and business travel needs.