Etihad Airways Chicago Office in USA

Travelers may easily manage flight reservations, upgrades, and special service requests at the Etihad Airways Chicago Office. The office, which is near Chicago O’Hare International Airport, helps with baggage inquiries, travel paperwork, and ticketing services, guaranteeing that travelers receive Etihad’s renowned hospitality and smooth travel assistance throughout their trip.

1. Office / Contact

Address: International Terminal 5, Ticketing Counter, 10000 W O’Hare Ave, Chicago, IL 60666, United States.
Contact Number: 1 (877) 690-0767
Email: dutymediaofficer@etihad.ae
Official Website: www.etihad.com
Working Hours: Monday–Friday 09:00–17:00 local time

2. Airport / Terminal

Airport: Chicago O’Hare International Airport (ORD).
Terminal for Etihad: Terminal 5.
Address (airport): 10000 W Balmoral Ave, Chicago, IL 60666, United States.

3. Baggage Allowance

Checked baggage: Two pieces for Economy to/from USA/Canada.
Example: Economy class: 2 pieces (23 kg each) for US routes.
Carry-on: 1 bag + 1 personal item for Economy on many flights.

4. Check-in Area

Check-in counters are in Terminal 5 for Etihad flights.
Online check-in available via Etihad website/app.

5. Special Meals

Etihad offers special meals (e.g., vegetarian, vegan, halal, kosher) — you can request via Manage Booking on their website.

6. Wi-Fi / Internet Services

At Terminal 5, Chicago O’Hare, free Wi-Fi is available in many areas.
On-board Wi-Fi may be available depending on flight/aircraft type.

7. Nearby Airport

The main airport for this office is Chicago O’Hare (ORD).

8. Medical Services, Utilities & Maintenance, Waste Disposal, Technical & Maintenance, Cargo Handling, Refuelling, Ramp Services

For medical services, waste disposal, utilities etc you would typically rely on the airport’s Terminal 5 facilities and the airport ground-handling partner rather than the airline office publicly.
If you need exact details, you may need to contact the Etihad office or Chicago O’Hare airport ground services directly.

9. Parking Areas & Smoking Areas

Parking: Standard parking lots/structures at Chicago O’Hare at Terminal 5 – hourly/daily, economy lots etc.
Smoking areas: Chicago O’Hare prohibits indoor smoking; designated outdoor smoking areas likely provided outside Terminal 5 as per airport rules .

The Etihad Airways Chicago Office is a reliable choice for travelers who require in-person airline help. Every inquiry is handled effectively by the office, from booking questions to trip updates.

Etihad Airways Chicago Office in USA: Location & Flight Details