Etihad Airways Islamabad Office in Pakistan
The address of Etihad Airways’ Islamabad office in Pakistan is First Floor, Islamabad Stock Exchange Tower, Office 8–9, Jinnah Avenue, Blue Area, Islamabad. The office provides a range of services to travelers, including ticket buying, assistance with baggage and check-in, cancellations, refunds, and member-benefits inquiries. The staff are there to assist flight‑related problems, baggage and luggage concerns, in‑flight services or membership concerns, and general travel support.
Etihad Airways — Islamabad Office & Airport Info
| Field | Details |
|---|---|
| Airline Name | Etihad Airways |
| Office Address | Islamabad Stock Exchange Tower, Office 8‑9, First Floor, Jinnah Avenue (Blue Area), Islamabad, Pakistan |
| Office Contact Number | +1 (877) 690‑0767 |
| Office Email ID | dutymediaofficer@etihad.ae |
| Official Website | www.etihad.com |
| Office Working Hours | Mon–Fri, 09:00–17:00 |
| Airport Name | Islamabad International Airport (ISB) |
| Airport Address | New Islamabad Airport Rd, Islamabad / Rawalpindi, Punjab, Pakistan |
| Airport Contact Number | +92 51 95551000 |
| Which Terminal (for Etihad flights) | Terminal 1 |
| Aircraft / Fleet | The fleet includes various Airbus and Boeing aircraft: A319‑100, A320‑200, A320neo, A321‑200/neo, A330‑200/300, A350‑900/1000, A380‑800; and Boeing 777 & 787 variants. |
| Services at Islamabad Office | 1) Flight booking. 2) Ticket cancellation/rescheduling. 3) Check-in assistance. 4) Baggage allowance queries. 5) Online check-in support. 6) Meet & Greet services. 7) Visa/immigration support. 8) Airport transfers. 9) Special assistance. 10) Pet-in-cabin services. 11) Lounge and concierge support. 12) Lost-luggage / duty-free allowance queries. |
Local Area, Amenities & Travel Info — Near Islamabad International Airport / For Etihad Passengers
| Category | Details |
|---|---|
| Nearby Hotels (to Airport) | • Hotel Crossroads (≈ 2.5 km from airport) • Ambrina Hotel (≈ 2.5 km) • We Hotels (≈ 4.4 km) • Motorway Majesty Suites (≈ 5.6 km) There are also more guest‑house / budget / small‑hotel options as per local listings. |
| Nearby Hospitals / Medical Facilities | The Health Park near the airport — envisioned as a large medical & wellness complex including hospitals, diagnostic centers, and other services. |
| Nearby Landmarks / Amenities / Areas | The airport connects via major roads/expressways such as Srinagar Highway, which links the airport with the rest of Islamabad city. As the airport area is still somewhat on the outskirts, amenities (hotels, shops, restaurants) are limited — but some hotels and guest houses are in the vicinity. |
| Public Transport Access | There is a bus rapid transit system connecting the city & airport via Rawalpindi‑Islamabad Metrobus. The second stage (expansion) extends to the new airport, facilitating public transport access. Also, taxis / app‑based cabs (like ride‑hailing) are common for airport‑to‑city travel. Local guidance often suggests using official taxi stands or ride‑hailing apps rather than random unregistered taxis. |
| Ground Transportation | Taxis and app‑based cabs from airport are commonly used. Some nearby hotels offer shuttle or pick‑up / drop‑off services (especially if pre‑booked). Road via Srinagar Highway connects airport to Islamabad / Rawalpindi. |
| Travel Tips (for Passengers using Etihad via Islamabad) | • Try to verify your baggage allowance, especially cabin vs. checked baggage, when you book — policies can change. • If arriving late or early at airport, prefer using official taxi stands or ride‑hailing (apps) rather than random street taxis. • If staying overnight near airport: book hotels close to airport (e.g. Hotel Crossroads, Ambrina Hotel, etc.) for easy access. • For any special request (pet transport, special assistance, extra baggage, flight changes) — contact Islamabad office ahead of time (via phone or email) to avoid surprises. • For public transport: Metrobus + local transport can be economical, but confirm schedule especially if flight is early or late. |
For ticketing, check-in, luggage assistance, cancellations or refunds, and other customer service, the Etihad Airways Islamabad office serves as the primary hub in Islamabad, providing travelers with a direct point of contact for any airline-related issues.