Etihad Airways New York Office – Address, Contact & Travel Services
Etihad Airways, the national airline of the United Arab Emirates, maintains an essential operational office in New York, USA, to assist travelers with all travel-related services. The New York office ensures passengers enjoy smooth booking, baggage, and travel management for flights to Abu Dhabi and global destinations. Conveniently located in Manhattan and serving John F. Kennedy International Airport, this office delivers premium, customer-focused service for both leisure and corporate flyers.
Located within the Empire State Building complex, 59th Floor, Midtown Manhattan
Nearest Landmark
Empire State Building, Herald Square, Madison Square Garden
Languages Spoken
English, Arabic
Manager / Representative
Regional Manager – North America
Customer Helpline (24/7)
+971 600 555 666 (Global Contact Center)
Nearby Landmarks
Landmark
Distance from Office
Empire State Building Observation Deck
0.1 miles
Macy’s Herald Square
0.3 miles
Penn Station
0.5 miles
Times Square
0.8 miles
Bryant Park
0.6 miles
How to Reach the Office
Mode of Transport
Route Details
By Subway
Take lines B, D, F, M, N, Q, R, or W to 34th Street – Herald Square Station; 3-minute walk to the Empire State Building.
By Taxi / Car
Accessible via 5th Avenue; parking available at nearby garages.
By Bus
Multiple MTA routes stop at 5th Avenue and 34th Street.
By Train
From Penn Station, walk 10 minutes northeast to 350 Fifth Avenue.
From JFK Airport
45–60 minutes by car; AirTrain to Jamaica + E subway line to 34th Street for a direct link.
Main Services Offered
Service Category
Description
Flight Bookings & Reservations
Book or modify Etihad Airways tickets for global routes.
Check-in Assistance
Help with boarding passes and baggage tagging for JFK departures.
Baggage Services
Inquiries and claims for delayed or damaged baggage.
Visa & Documentation
Guidance on UAE entry requirements and visa procedures.
Miles Earning & Redemption
Assistance with Etihad Guest account services.
Schedule & Fare Information
Real-time flight schedules, fares, and promotional offers.
Additional Facilities
Facility
Details
Lounge Access
Premium Lounge available at JFK Terminal 4 for Business & First Class passengers.
Wi-Fi & Work Zone
Complimentary internet and business corner available in lounge areas.
Currency Exchange
Travelex and currency counters within JFK Terminal 4.
Parking
Paid parking spaces available near Empire State Building and JFK terminals.
Special Assistance
Wheelchair and priority boarding arrangements available on request.
Lost & Found
Located near JFK Terminal 4 arrivals zone.
Travel Tips for Passengers
Tips
Arrive at JFK Airport 3 hours before international departures.
Keep a printed or digital boarding pass ready for quick entry.
Use online check-in to save time at the airport.
Confirm travel visa and entry requirements before flying to Abu Dhabi.
Use the Etihad mobile app to manage bookings and access flight updates.
In-Flight Experience
Cabin Class
Key Features
Economy Class
Ergonomic seating, complimentary meals, and inflight entertainment.
Business Class
Lie-flat seats, fine dining, priority check-in, and exclusive lounge access.
First Class
Private suite experience, onboard chef, and luxurious amenities.
Entertainment & Wi-Fi
E-BOX entertainment with hundreds of movies and shows; onboard Wi-Fi available on select aircraft.
Special Passenger Facilities
Facility
Details
Wheelchair Assistance
Available at JFK and Abu Dhabi upon prior request.
Unaccompanied Minors
Dedicated assistance from check-in to arrival for children aged 5–17.
Medical Needs
Special arrangements for passengers requiring medical support or oxygen.
Pregnant Travelers
Permitted to fly up to 36 weeks with a medical certificate if required.
Pet Travel
Pets can travel as checked baggage or cargo under Etihad’s pet policy.
Corporate & Group Travel
Program Type
Details
Corporate Travel Desk
Customized travel management for business travelers.
Group Bookings
Special fares for 10 or more passengers traveling together.
Etihad Guest Business Program
Reward system for companies booking frequent business trips.
Incentive & Conference Travel
Tailored packages for meetings, incentives, and corporate events.
Reasons to Choose the Etihad Airways New York Office
Reasons
Central location in Midtown Manhattan for easy accessibility.
Professional team for flight, baggage, and booking assistance.
Direct connectivity to Abu Dhabi and global destinations.
Premium travel options through JFK Terminal 4.
Access to Etihad Guest loyalty benefits and partner rewards.
Quick response for corporate and group travel coordination.
The Etihad Airways New York Office plays a vital role in offering professional travel assistance for passengers across the USA. Whether you’re planning a business trip or a luxury getaway to Abu Dhabi, the New York office provides easy access to booking, travel management, and special service requests. With its prime Midtown location and efficient staff, travelers can enjoy world-class service that reflects Etihad’s commitment to excellence in global aviation.
