Air Canada assists travelers flying from Punta Cana mainly through airport-based services and official digital channels. While there is no separate city office, passengers can handle all travel needs efficiently at the airport and online.
| Category | Details |
|---|---|
| Office Name | Air Canada Punta Cana Office |
| City / Country | Punta Cana, Dominican Republic |
| City Office Address | Carr. Aeropuerto, Punta Cana 23000, Dominican Republic |
| Nearest International Airport | Punta Cana International Airport (PUJ) |
| Airport Counter Location | Departure terminal, airline check-in area |
| Counter Availability | Open according to scheduled departures |
| Contact Phone | 1-829-954-8450 |
| Email Address | Not publicly listed |
| Official Airline Website | https://www.aircanada.com |
| Office / Counter Hours | Based on airport operating hours and flight schedules |
| Flight Reservations | New bookings, itinerary planning, and fare selection |
| Ticket Modifications | Date changes, rebooking options, and fare adjustments |
| Same-Day Flight Changes | Availability rules and applicable conditions |
| Online & Airport Check-in | Web check-in timelines, counter check-in, and document checks |
| Seat Selection Services | Standard seats, preferred seating, and extra legroom options |
| Baggage Allowance Details | Cabin and checked baggage limits by fare type |
| Excess Baggage Policies | Overweight, oversized, and additional baggage charges |
| Special Baggage Handling | Sports gear, musical instruments, and fragile items |
| Refund & Cancellation Rules | Fare-based eligibility and processing timelines |
| Flight Status Updates | Delay notifications, rescheduling, and operational changes |
| Travel Document Guidance | Passport validity, visa checks, and transit requirements |
| Special Meal Requests | Dietary, religious, vegetarian, and medical meal options |
| Medical Travel Clearance | Fitness-to-fly requirements and medical device policies |
| Unaccompanied Minor Travel | Age limits, documentation, and airport procedures |
| Mobility & Accessibility Services | Wheelchair requests, boarding assistance, and seating needs |
| Infant & Family Travel Services | Bassinet requests, infant baggage rules, family seating |
| Pet Travel Information | In-cabin and cargo pet rules with carrier guidelines |
| Loyalty Program Information | Points earning, redemption, and partner benefits |
| Group & Corporate Travel | Group fare requests and business travel arrangements |
| Airport Facilities Guidance | Check-in zones, security process, lounges, and boarding gates |
| Weather & Seasonal Travel Advice | Guidance during peak travel and weather disruptions |
The Air Canada Punta Cana Office operates through Punta Cana International Airport and online platforms, allowing passengers to manage bookings, baggage, and special travel needs with ease. With comprehensive airport services and clear travel guidance, travelers can expect a smooth and organized journey from Punta Cana.