Bookings, ticket modifications, luggage regulations, and travel support are all handled by the Korean Air Chicago Office in Illinois. The office, which is easily accessible for city passengers, offers advice on special service requests, seat upgrades, and flight itineraries. Friendly employees assist clients with travel paperwork and check-in details. The Chicago office makes your trip with Korean Air easy and worry-free, whether you need assistance with cancellations, rebooking, or general questions.
| Item | Details |
|---|---|
| Airline Name | Korean Air |
| Office Address | Bessie Coleman Dr, Chicago, IL 60666, United States ( |
| Office Contact Number | +1 773-686-2730 / +1 800-438-5000 |
| Email ID | customersvc@koreanair.com |
| Official Website | www.koreanair.com |
| Working Hours | ~07:55 AM – 10:55 PM daily |
| Airport Name | Chicago O’Hare International Airport |
| Airport Code (IATA) | ORD |
| Airport Address | 10000 W Balmoral Ave, Chicago, IL 60666, USA |
| Airport Contact | +1 800-832-6352 |
| Terminal for Korean Air | Terminal 5 (International) |
| Check-in Counter & Zone | Zone #5A, 2nd Floor, Int’l Terminal 5 |
| Baggage Allowance | Varies by route/class; usually 1-2 checked bags + carry-on (class-dependent). |
| Travel Insurance | Contact airline or travel agent. Not typically handled at the office. |
| Travel Documents | Valid passport, visa/ESTA (if required), ticket/boarding pass — required for international flights |
| Payment Methods at Office | Card/cash usually at ticket counter. Online payments also supported via website. |
| Pet & Animal Services | Airlines have specific pet transport policies — contact Korean Air for details |
| Immigration & Customs Counter Info | Handled by airport CBP. |
| Do’s & Don’ts | Do: Arrive early, verify docs. Don’t: Bring prohibited items. Follow TSA rules. |
| Category | Details |
|---|---|
| Trolleys / Baggage Carts | Available in baggage claim areas. May be manual or paid. |
| Telephones | Public phones available. Most travelers use mobile |
| Wi-Fi Services | Free Wi-Fi available throughout all terminals — connect to Free_ORD_Wi-Fi. |
| Public Transport Access | CTA Blue Line rail goes to downtown Chicago (O’Hare station). |
| Airport Transit System (ATS) | Free people mover linking terminals & parking lots. |
| Taxi / Ride-Share | Rideshare, taxis, and shuttles available at designated curbside areas. |
| Parking & Rental Cars | On-airport parking; consolidated rental car facility accessible |
| Accessibility Services | Wheelchair assistance, Hidden Disabilities program, sensory resources, accessible restrooms. |
| Pet Relief Areas | Pet relief areas exist within terminals (as standard in major U.S. airports) |
| Airport Lounges | Lounge access available (premium passengers or pay-per-use) |
| Customs Documents for Intl Arrivals | CBP Declaration required (digital/onscreen or paper) |
| Security Screening | TSA handles security checks — arrive 3+ hours before intl flights. |
| Visa & ESTA | U.S. entry requires valid passport + visa/ESTA (if applicable) |
Passengers can find dependable travel assistance at the Korean Air Chicago Office in Illinois. From reservations to baggage and special services, the crew guarantees every passenger receives speedy and helpful treatment. This office provides expert assistance that makes organizing and managing your trip simpler and more comfortable if you require clear direction for your Korean Air trip.