For travelers using Air Canada, the Boston Office, which is situated in Massachusetts, is a crucial customer service center. Bookings for flights, revisions to tickets, questions about luggage, and travel information are all handled by the office. Travel insurance, specific requests, and information about reward programs can all be assisted by staff. The office is conveniently located close to Logan International Airport and provides assistance with ground transportation, airport amenities, check-in processes, and other travel-related services to guarantee a comfortable and easy trip.
| Field | Details |
|---|---|
| Office / Airport | Air Canada Boston / Boston Logan International Airport (BOS) |
| Office Address | 200 Terminal B, Ste 3, East Boston, MA 02128, US |
| Airport Address | Boston, MA 02128, USA — East Boston area |
| Contact Number (Reservations / General) | +1 (888) 247‑2262 (toll-free, U.S./Canada) |
| Toll‑Free Contact | +1‑833‑678‑2125 |
| communication@aircanada.ca | |
| Official Website | www.aircanada.com |
| Operating Hours (Boston Office) | 24 hours / 7 days. |
| Service / Feature | public info |
|---|---|
| Terminal / Check‑in Terminal for Air Canada | Terminal B — Air Canada operates from Terminal B at BOS. |
| Mobile Check-in | www.aircanada.com/home/ca/en/aco/checkin |
| Flight Status / Flight Information | www.aircanada.com/flifo/search |
| Baggage Allowance & Baggage Services | www.aircanada.com/ca/en/aco/home/plan/baggage |
| Lost / Delayed / Damaged Luggage / Lost & Found | Air Canada has a “Lost and Found” / baggage claims process available. For general airport-lost items at BOS, there is a Lost & Found office between Terminals C and E. |
| Wheelchair / Special Assistance / Medical Services | Air Canada BOS Terminal lists “Wheelchair Assistance & Medical aid” among offered services. For general airport emergency / services, the airport (BOS) customer‑service line is 1‑800‑23‑LOGAN. |
| Customer Service Desks / Information Booths | All terminals at BOS have staffed information desks on arrivals halls. |
| Parking / Parking Areas | For BOS, P6 and P7 lots are listed as dedicated parking for passengers using Terminal(s) including B. |
| Smoking Areas | According to the BOS airport site, there are no designated smoking areas at Boston Logan Airport. |
| Food & Beverage, Retail, Shops, Duty‑Free, Shops / Cafés / Services | Terminal B (and BOS generally) has restaurants, cafés, restrooms, ATMs, shops, ground transport, etc. |
| Airport Assistance / Meet & Greet / Concierge / Pet / Special Services | Air Canada BOS lists services like Meet & Greet, pet travel, unaccompanied minors, special assistance, membership services etc. |
| Nearby Airport | Boston Logan International Airport (BOS) |
| www.facebook.com/aircanada | |
| x.com/aircanada | |
| YouTube | www.youtube.com/user/aircanada |
| N/A |
The goal of the Air Canada Boston Office is to ensure that every passenger has a smooth and effective travel experience. It offers helpful assistance with reservations, luggage, and airport guidance thanks to its skilled team and extensive offerings. The office guarantees a dependable, practical, and customer-focused service for passengers flying with Air Canada, whether they are planning a vacation or need assistance while traveling.