Flydubai’s branch in Warsaw — Flydubai Warsaw Office — sits at Koszykowa Street 69, Office 5 (00‑667 Warsaw). This office helps passengers with a wide range of services: from booking and canceling flights, tickets changes and check‑in (online or at airport counters), to baggage, lost luggage, special assistance, pet travel, visa support, seat upgrades and frequent‑flyer inquiries. The personnel at Warsaw office attempts to give travellers precise advise and reduce travel stress by delivering courteous, dependable service before flights.
Flydubai Warsaw Office (city office / contact point)
- Address: Koszykowa street 69, Office 5, 00‑667 Warsaw, Poland
- Contact number: +48 22 559 3934
- Email ID: flydubai@intair.pl
- Official website: flydubai.com
- Working hours: 24 hours / “Every‑Day 24 hrs”
Airport details (Warsaw Chopin Airport, WAW)
- Airport name: Warsaw Chopin Airport
- Airport code: WAW
- Airport address: Żwirki i Wigury 1, 02‑143 Warszawa, Poland
- Airport contact number: +48 22 650 42 20
- Flydubai terminal: Terminal 1 / Terminal complex A at Chopin Airport
Services & Facilities at Airport
- Baggage allowance / check-in / ticketing / cargo / lost‑and‑found / flight‑information / airport counter & kiosk check-in / online check-in / duty‑free allowance / airport & in‑flight WiFi etc handled by Flydubai at Warsaw airport.
- Pet & animal services: Flydubai allows small pets on some flights (subject to airline’s pet policy) at WAW — small pets may travel under cabin hold (if they fit in approved carrier under seat) or as cargo for larger pets.
- WiFi / Internet: Chopin Airport offers free unlimited (or generous) WiFi for passengers.
- Public telephones: There are public phones in various locations in the terminal (e.g. in baggage claim areas) which travellers can use to make calls.
- Luggage lockers / left‑luggage service / lost‑and‑found available at arrivals hall.
- Facilities for families / children: there are baby‑care rooms, children play areas (in Schengen and Non‑Schengen zones) etc.
- Accessibility services: The airport is accessible for disabled persons, with lifts, dedicated toilets/parking, assistance services etc.
How to reach / Public transport access from city to airport (or vice versa)
Public transport to / from Warsaw Chopin Airport is well‑integrated.
Options:
- Train (SKM / Masovian Railways): Airport has its own railway station. Trains (S2 / S3) connect airport to central Warsaw. Journey ~20–25 minutes. Trains run every ~15 min.
- Bus: Several city‑bus lines serve the airport: 148, 175, 188, 331 (day), + N32 (night) provide routes to various parts of city.
- Taxi / Ride‑hailing / Car rental: Taxi rank is outside arrivals hall. Ride‑hailing services (like Uber, Bolt) work. Car rental agencies available inside the terminal.
Immigration / Customs / General Travel‑Docs / Do’s & Don’ts / Payment / Insurance / Airport Rules
- Immigration & Security: As with any international airport — you must have valid passport, visa (or travel authorization) as per destination / origin country rules, correct travel‑documents. Chopin Airport handles Schengen/non‑Schengen depending on route.
- Customs: Standard customs rules apply at arrival — import/export duty‑free allowances, declarations etc depending on your nationality/destination. — The airport has duty‑free shops and customs / duty‑free allowance services.
- Payment methods: At airport shops, duty-free, car‑rental, food‑outlets etc, standard accepted payment ways (card, local currency) — as per general airport practice.
- Travel insurance: Advisable to have normal travel insurance for international travel, luggage, delays etc. Flydubai office can likely advise/cater to claims if flight‑related issues (lost luggage etc), but you need to purchase insurance separately.
- Do’s: Arrive early (international flights 2.5–3 hours before), keep travel docs & visa ready, follow airport signage, validate public transport tickets immediately when boarding, respect local customs & rules, declare dutiable goods if needed.
- Don’ts: Do not carry restricted/prohibited goods, do not attempt to bypass customs/immigration, ensure pets meet airline + country regulations, do not loiter in restricted zones, baggage & duty‑free allowances must be respected.
- Trolleys: Baggage trolleys / luggage carts are available at airport (common for European airports) — for managing luggage inside terminal and during transfers. (Chopin has left‑luggage & lockers as well.)
Flydubai Warsaw Office serves as a one‑stop support hub for passengers flying via Flydubai from or to Poland — from booking to boarding — making travel smoother and less confusing.