Flydubai Nairobi Office in Kenya
For travelers using the airline, the Flydubai Nairobi Office in Kenya provides comprehensive travel support. Reservations for tickets, schedule modifications, luggage regulations, and travel paperwork are all handled by the office. When it comes to flight updates, online check-in, and special service requests, staff members offer straightforward instructions. Travelers may depend on the office for precise information and seamless assistance while organizing a vacation or business trip. Anyone heading from Nairobi to Dubai or other Flydubai locations will find it to be a useful point of contact.
| Item | Information |
|---|---|
| Office Address (Nairobi) | 1st Floor, Office # 6, Building Stellato, 42 Muthithi Road, Westlands, Nairobi, Kenya |
| Office Contact Number | +254 716 000 044 |
| Office Email ID | customerservice@flydubai.com |
| Official Website | www.flydubai.com |
| Working Hours (Office) | 24 hours / Everyday |
| Nearby Airport | Jomo Kenyatta International Airport (NBO), Embakasi, Nairobi, Kenya |
| flydubai Terminal at NBO | Terminal 1C for departures / Terminal 1A for arrivals. |
| Baggage Allowance | Economy: depends on fare — · Lite fare: only hand baggage · Value fare: 20 kg checked baggage · Flex fare: 30 kg checked baggage. Business class: 40 kg checked baggage. Hand baggage allowance: up to 7 kg (Economy) or 14 kg (Business). |
| Parking at Airport | Short-term and long-term parking, plus valet/secure parking at NBO are available. |
| Smoking Areas at Airport | Smoking is only permitted in designated smoking zones — both “airside” (after security) and “landside” (before security) depending on terminal. For example, after security near gate 22 (or gate 5 area) are identified smoking lounges. |
| Medical / Health Services at Airport | Medical/first-aid / health services are available for travellers at NBO. |
| Check-in Area / Check-in Counters | At NBO, common-use check-in counters in Terminal 1C / 1A depending on flight. Flydubai operations follow standard airport check-in norms. |
| Security Services at Airport | Security screening (security check, baggage & passenger screening) is standard at NBO for international flights. The airport has police / security staff and luggage-screening, as per its services list. |
| Special Meals | Diabetic, bland, vegetarian, and low-sodium meals that must be pre-ordered before your flight. |
| Flight Status | www.flydubai.com/en/flying-with-us/flight-status |
| Online Check IN | www.flydubai.com/en/flying-with-us/check-in |
HOW TO REACH
You can reach Jomo Kenyatta International Airport (NBO) by taxi, ride-hailing apps like Uber, public bus, or by renting a car. The airport is located about 15 km from Nairobi city center in Embakasi, and travel times can vary depending on your chosen mode of transport.
Public transport:
- Public bus: The 34J bus line is a cost-effective option, with the journey taking around 45 minutes, though this can be longer.
- Other options: Public buses are available for transport between the city center and the airport.
Private and ride-sharing:
- Taxis: Official airport taxis are available for a more comfortable and private trip to the city, taking about 30 minutes.
- Ride-hailing apps: Services like Uber are available to take you to or from the airport.
- Hotel shuttles: Some hotels can arrange private shuttles for you.
Car rental:
- Car rental: You can rent a car from one of the many car rental companies located at the airport.
Getting to the airport:
- Location: The airport is located in Embakasi, approximately 15 km from Nairobi’s city center.
- Address: Embakasi, Nairobi, Kenya.
Nearby Amenities
- Nairobi National Park Mini Safari.
- Visit the Giraffe Centre.
- Explore the Karen Blixen Museum.
- David Sheldrick Elephant Orphanage.
- Bomas of Kenya.
Social Media
| www.facebook.com/flydubai | |
| x.com/flydubai | |
| www.instagram.com/accounts | |
| YouTube | www.youtube.com/user/theflydubaichannel |
The Flydubai Nairobi Office is crucial in assisting travelers in effectively managing their travel requirements. It guarantees prompt answers for booking, luggage, and flight-related questions thanks to its helpful staff and dependable services. Flydubai flights from Nairobi are easier to arrange and more comfortable for all passengers thanks to the office’s assistance with travelers during their trip.