The Cathay Pacific Guangzhou Office in China provides travellers with an accessible place to handle flight bookings, ticket changes, baggage enquiries, cargo details, and essential travel information. Located in one of the busiest commercial zones of Guangzhou, this office ensures passengers receive quick and accurate assistance for their travel requirements. With multilingual staff and a well-organized setup, the Guangzhou office offers reliable airline services for both leisure and business travellers.
| Category | Details |
|---|---|
| Office Name | Cathay Pacific Guangzhou Office |
| City / Country | Guangzhou, China |
| Full Address | Room 2501, CITIC Plaza, 233 Tianhe North Road, Tianhe District, Guangzhou, China |
| Contact Number | +86 20 3893 1688 |
| Email ID | guangzhou@cathaypacific.com |
| Website | www.cathaypacific.com |
| Office Hours | Monday–Friday: 9:00 AM – 5:00 PM |
| Nearest Airport | Guangzhou Baiyun International Airport (CAN) |
| How to Reach (Metro) | Tianhe Sports Center Station within easy access |
| How to Reach (Bus) | Multiple local routes available to CITIC Plaza |
| Nearby Landmarks | Close to Tianhe Sports Center & Grandview Mall |
| Booking Help | Quick fare quotations available |
| Ticket Changes | Instant modifications for travel plans |
| Refund Requests | Guidance on refund eligibility and timelines |
| Baggage Details | One-line info for check-in & cabin bags |
| Oversized Items | Info on sports gear and bulky luggage |
| Fragile Items Handling | Guidelines available at office desk |
| Unaccompanied Minor Info | One-line guidance for minor bookings |
| Visa / Document Guidance | Basic travel document reminders |
| Flight Status | Provides latest flight updates |
| Fare Rules Info | Short explanation of ticket conditions |
| Seat Upgrade Information | Upgrade availability details |
| Multi-city Booking Help | Assistance with complex itineraries |
| Printed Itinerary | Available on request |
| Cheapest Fare Options | Suggestions for low-cost flight dates |
| Asia Miles Membership | Assistance for enrollment |
| Miles Redemption | Help with reward ticket queries |
| Missing Miles | Quick check for missing mileage claims |
| Elite Tier Info | Details on Silver/Gold/Platinum levels |
| Cargo Office | Separate desk for freight enquiries |
| Cargo Tracking | Info on shipment status |
| Cargo Tariff Details | One-line tariff guidance |
| Temperature-Controlled Cargo | Information on special handling |
| Customs Guidance | Basic customs document info |
| Transit Time Estimates | One-line shipping time details |
| Travel Advisory Updates | Seasonal tips and safety notes |
| Airport Terminal Guidance | Directions for departing passengers |
| Health Travel Notes | General health requirements info |
| Corporate Travel Desk | Options for business travellers |
| Group Booking Info | One-line process for large groups |
| Holiday Packages Info | Details on Cathay travel offers |
| Mobile App Guidance | Help with digital tools & check-in |
| Languages Available | English, Cantonese, and Mandarin |
| Walk-in Policy | Walk-ins allowed during office hours |
| Best Time to Visit | Morning hours recommended |
| Documents to Carry | Passport + booking reference advised |
| Parking Availability | Parking available near CITIC Plaza |
| Nearby Hotels | Multiple stay options around Tianhe |
| Payment Methods | Card payments accepted |
| Office Environment | Quiet, clean, and visitor-friendly |
| Visitor Flow | Efficient arrangement for quick handling |
| Dedicated Counters | Separate counters for services |
| Quick Query Handling | Staff trained for fast resolutions |
| Public Transport Access | Easy metro & bus connectivity |
| Taxi Availability | Readily available outside building |
The Cathay Pacific Guangzhou Office is a reliable location for passengers needing accurate and fast airline assistance in the city. With its central placement in the Tianhe District and a wide range of services—from ticketing to cargo—it ensures travellers receive convenient and efficient help for all essential travel needs.