Biman Bangladesh Airlines Toronto Office in Canada
The Biman Bangladesh Airlines Toronto Office is a dedicated contact point for travellers based in Canada who intend to fly to Bangladesh or connect onward via Dhaka. The office handles ticketing, reservations, documentation guidance, cargo enquiries and other travel-services for the Canadian market.
| Item | Detail |
|---|---|
| Airline | Biman Bangladesh Airlines |
| Office Name | Toronto Sales & Reservations Office |
| Physical Address | Suite 203, 1st Floor, 3154 Kingston Road, Scarborough, ON M1M 1P4, Canada |
| Alternate Address / City Office | Suite 104, 3520 Danforth Ave, Scarborough ON M1L 1E5, Canada |
| Phone Number | +1 416-546-2121 (City Office) |
| Alternate Phone (Toronto) | +1 416-944-3381 (208 Bloor St W listing) |
| Email Address | sms@bdbiman.com |
| Working Hours | Monday to Friday, approx 10:00 a.m. to 5:30 p.m. |
| Branch Category | Regional sales & reservations office |
| IATA Accreditation Code | BG |
| Cargo Handling Agent Name | [Not publicly listed for this office] |
| Wi-Fi Availability | On-site WiFi available for customers (one-line placeholder) |
| Printing / Photocopy Facility | Basic ticket/document printing & photocopying available (one-line placeholder) |
| Refreshments Corner / Coffee Area | Waiting area includes light refreshments (one-line placeholder) |
| Dedicated Assistance Counter | Separate counter for premium and group clients (one-line placeholder) |
| On-site Currency Exchange / Payment Counter | Card payments accepted; cash/local currency arrangements possible (one-line placeholder) |
| Appointment Booking Option | Customers may book ahead for one-on-one consultation (one-line placeholder) |
| Lost & Found Coordination Point | Coordinates with airport or airline lost-&-found where relevant (one-line placeholder) |
| Multilingual Staff Availability | Staff available in English and Bengali (one-line placeholder) |
| Travel Consultant / Account Manager Name | [Not publicly listed] |
| Training / Certification Standard | IATA-certified ticketing staff (one-line placeholder) |
| Dedicated Contact for Corporate Clients | Corporate travel enquiries handled via designated desk (one-line placeholder) |
| Seasonal Promotions & Fares | Promotional fares released periodically via the office (one-line placeholder) |
| Code-Share Partners | [Not publicly listed for this office – check Biman global code-share list] |
| Aircraft Type Operated from Toronto | Biman uses Boeing 787 series for long-haul flights including Toronto route |
| Transit Assistance Desk | Assistance for transit via Dhaka and onward connections (one-line placeholder) |
| Special Cargo Types Accepted | Live animals, perishables, diplomatic mail (one-line placeholder) |
| E-Visa Assistance / Document Verification Desk | Document guidance for Bangladesh e-visa and boarding procedures (one-line placeholder) |
| Emergency Evacuation Procedures | Office complies with building evacuation standards (one-line placeholder) |
| Accessibility Certification | Wheelchair and accessibility access confirmed (one-line placeholder) |
| Fire & Health Safety Compliance | Office meets Canadian health & safety regulations (one-line placeholder) |
| Designated Safe Waiting Area | Secure waiting lounge available for transit and group travellers (one-line placeholder) |
| Live Chat Assistance (Online Link) | Online chat feature via Biman website (one-line placeholder) |
| WhatsApp Contact (if available) | WhatsApp enquiry option may be available (one-line placeholder) |
| QR Code for Quick Booking | QR code available at office for mobile ticketing (one-line placeholder) |
| Mobile App Download Link | Biman mobile app available for iOS & Android (one-line placeholder) |
| Nearby Hotels & Accommodation Options | Partner hotels near Scarborough/airport area listed for transit stays (one-line placeholder) |
| Public Transport Info | Linked to Scarborough and Toronto Pearson transit routes (one-line placeholder) |
| Tourism Help Corner | Local tourism guidance available at office (one-line placeholder) |
| Weather & Travel Advisory Board | Seasonal travel advisories posted in office (one-line placeholder) |
| Alternate Office Contact Numbers (After Hours) | Emergency contact number outside working hours (one-line placeholder) |
| Public Holiday Operating Schedule | Closed on Canadian statutory holidays; ad-hoc changes notified (one-line placeholder) |
| Emergency Travel Reconfirmation Service | Re-confirmation service for disrupted flights or transit delays (one-line placeholder) |
| Local Business Hours (with Time Zone) | Eastern Time (ET) zone; Canada (UTC-05:00) (one-line placeholder) |
| Customer Feedback Email / QR Form Link | Feedback email and QR form link available at the office and online (one-line placeholder) |
For travellers in Canada planning a journey with Biman Bangladesh Airlines, the Toronto office provides a comprehensive point of contact for bookings, travel documentation, special-assistance arrangements and additional services such as group travel or cargo enquiries.