Viva Aerobus Airlines Chicago Office – Address, Contact, and Booking Details
Viva Aerobus Airlines has a dedicated office in Chicago to help travelers with reservations, ticket changes, baggage information, and other travel-related inquiries. The team ensures passengers enjoy a seamless and comfortable flying experience with the airline.
| Information | Details |
|---|---|
| Airline Name | Viva Aerobus Airlines |
| Office Name | Viva Aerobus Airlines Chicago Office |
| Location | Chicago, Illinois, USA |
| Full Address | O’Hare International Airport, 10000 W Balmoral Ave, Chicago, IL 60666, United States |
| Contact Number | +1 888-935-9848 |
| Email Address | info@vivaaerobus.com |
| Office Hours | Monday to Sunday: 9:00 AM – 6:00 PM |
| Customer Helpline | +1 888-935-9848 |
| City Code | CHI |
| Airport Served | Chicago O’Hare International Airport (ORD) |
| IATA Code (Rome Airport) | FCO |
| Nearest Landmark | Terminal 3, Chicago O’Hare International Airport |
| Languages Spoken | English, Spanish |
| Manager / Representative | Ms. Carla Mendoza |
| Main Services Offered | Flight booking, flight changes, ticket cancellation, baggage-related inquiries, and travel guidance |
| Payment Options | Credit/Debit Cards, Online Payment, and Cash (at the airport counter) |
| Pet Travel Assistance | Available for small pets in-cabin or checked baggage (restrictions apply) |
| Lost or Delayed Baggage Help | Handled by the airport baggage desk or via Viva Aerobus online claim form |
| Group Travel Management | Assistance with group bookings for families or corporate travelers |
| Corporate Travel Solutions | Tailored business travel plans and exclusive benefits |
| Refund & Rebooking Assistance | Provided based on fare type and airline policy |
| Accessibility Features | Wheelchair access, special seating, and boarding priority for passengers with mobility needs |
| Travel Insurance | Available during booking through partnered providers |
| Travel Packages & Promotions | Seasonal offers and flight deals listed on the official website |
| Nearby Attractions | Millennium Park, Navy Pier, The Art Institute of Chicago |
| Nearest Hotels | Hilton Chicago O’Hare Airport, Hyatt Regency O’Hare Chicago |
| Emergency Contact During Travel | +1 888-935-9848 (24-hour helpline) |
| Visa & Travel Documentation Info | Guidance available at the office or official website |
| Check-in Options | Online, mobile, and airport kiosk check-in |
| Flight Information Updates | Available through the Viva Aerobus app and website |
| Cargo Service Enquiries | Managed by Viva Cargo Services Department |
| Career & Recruitment Queries | Visit careers.vivaaerobus.com for job openings |
| Frequent Flyer Program | Viva Fan Rewards – Earn miles and exclusive discounts |
| Official Website | www.vivaaerobus.com |
| Social Media Handles | Facebook: @VivaAerobus, Twitter: @VivaAerobus, Instagram: @vivaaerobus |
The Viva Aerobus Airlines Chicago Office is a convenient place for passengers to manage bookings, handle flight changes, and access travel-related information easily. The friendly and professional staff ensure a smooth travel experience for every customer traveling through Chicago.