The Air Serbia London Office serves as a reliable point of assistance for travelers flying between London, Belgrade, and destinations across Europe and the Balkans. This office provides updated details on reservations, baggage rules, ticket modifications, and airport procedures, ensuring passengers receive accurate guidance for their upcoming journey. The following table presents all essential information in a clear, well-structured format to help travelers access every detail they need in one place.
| Section | Details |
|---|---|
| Airline Name | Air Serbia |
| Office Name | Air Serbia London Office |
| Office Location | Heathrow Airport, Terminal 4, London, UK |
| Full Address | Terminal 4, Heathrow Airport, Hounslow TW6 3XA, United Kingdom |
| City / Country | London, United Kingdom |
| Office Hours | Daily: 06:00 AM – 11:00 PM |
| Customer Helpline Number | +44 20 3769 5856 |
| Air Serbia Global Line | +381 11 311 21 23 |
| Email Address | callcenter@airserbia.com |
| Working Days | Monday to Sunday |
| Airport Counter Location | Heathrow Terminal 4 – Departures Hall |
| Check-in Counter Time | Opens 3 hours before departure |
| Air Serbia UK Website Link | www.airserbia.com |
| Popular Routes from London | London–Belgrade, London–Nis, London–Tivat |
| Terminal for Departures | Terminal 4, Heathrow |
| Nearest Landmark | Heathrow Terminal 4 Railway Station |
| How to Reach – Underground | Piccadilly Line to Heathrow Terminal 4 |
| How to Reach – Train | Elizabeth Line to Heathrow, then transfer to T4 shuttle |
| How to Reach – Bus | Local bus routes 482, 490 serve Terminal 4 |
| Special Assistance Requests | Available through advance booking |
| Unaccompanied Minor Handling | Available for children aged 5–12 years |
| Name Correction Facility | Minor corrections allowed with valid ID |
| Visa & Document Queries | Guidance on Serbia immigration requirements |
| Baggage Allowance Info | Cabin + checked baggage guidance as per fare type |
| Extra Baggage Purchase | Available online or at the office desk |
| Lost & Found Desk | Heathrow Terminal 4 Arrivals |
| Pet Travel Enquiries | Accepted as per Air Serbia pet policy |
| Sports Equipment Handling | Accepted based on type and weight |
| Group Bookings | Managed via office request or official email |
| Corporate Travel Assistance | Dedicated guidance for business travellers |
| Ticket Rebooking / Rescheduling | Allowed as per fare rules |
| Refund Enquiries | Processed according to ticket conditions |
| Travel Insurance Info | Available through partner services |
| Cargo Enquiries (UK) | Managed via designated cargo partners |
| Loyalty Program | Etihad Guest Program |
| Miles Redemption Help | Guidance for upgrades / award tickets |
| Wheelchair Assistance | Must be requested 48 hours before travel |
| Medical Travel Clearance | Required for passengers with special conditions |
| Airport Lounge Access Info | Lounge available for premium passengers |
| Check-in Options | Online, Mobile App, Airport Counter |
| Payment Methods Accepted | Debit/Credit Cards |
| Nearby Hotels | Hilton London Heathrow Airport Terminal 4 |
| Parking Information | Short-stay & long-stay parking available at T4 |
| Taxi Availability | 24/7 black cab service at Terminal 4 |
| Ride Apps | Uber & Bolt available at arrivals pickup point |
| Emergency Contact | Handled via Air Serbia global helpline |
| Weather-Related Flight Updates | Communicated via SMS & email |
| Travel Advisory | Updated before departure on official website |
| Best Time to Visit Office | Early morning or late evening (less crowd) |
| Essential Air Serbia Links | Manage Booking: https://www.airserbia.com/en/manage-booking Online Check-in: https://www.airserbia.com/en/check-in Flight Status: https://www.airserbia.com/en/flight-status |
| Office Accessibility | Wheelchair-friendly access |
The Air Serbia London Office in UK ensures travellers receive accurate guidance for flights, check-in procedures, baggage rules, and booking updates. With its strategic presence at Heathrow Terminal 4, the office offers convenient access for all passenger needs, enabling a smooth and well-managed travel experience between London and destinations served by Air Serbia.