Aer Lingus Indianapolis Office (IND)
1. Office Name
- Aer Lingus Indianapolis Office.
2. Address
- 7800 Col. H. Weir Cook Memorial Dr,
Indianapolis, IN 46241, USA
3. Contact Phone
- (516) 622‑4222 (office)
- Airport Guest Services (for general airport questions): 317‑487‑7243
4. Email
5. Official Website
6. Working Hours
- Office: Open 24 hours daily
Airport Information
7. Airport Name & Code
- Indianapolis International Airport (IND)
8. Airport Address
- 7800 Col. H. Weir Cook Memorial Drive, Indianapolis, IN 46241
9. Main Check‑In Area
- Follow signs for Ticketing / Check‑In in the Main Terminal. Aer Lingus check‑in counters are usually in central check‑in rows (Area A/B) before security.
10. Terminal & Counters
- Aer Lingus operates from Terminal 5 check‑in counters on the upper level.
11. Baggage Claim
- Bags arrive at the Baggage Claim Hall on the ground level of IND.
12. Indianapolis Airport Smoking Areas
- Smoking is allowed only outside the terminal; no indoor smoking permitted.
Baggage & Luggage Inquiry
13. Baggage Allowance
- Aer Lingus baggage rules vary by fare class; check your ticket or the Aer Lingus website for exact weights & fees before travel.
- General rule: checked bag ~50 lbs / carry‑on ~22×14×9 in.
14. Lost & Found / Luggage Help
- Contact the airline desk directly at IND if luggage is missing. The airport also offers a Lost & Found desk via Guest Services.
Parking & Transport
15. Parking Areas
- IND offers on‑site parking garages connected to the terminal. Keep your ticket safe for exit payment.
16. Passenger Pick‑Up / Drop‑Off
- Pick‑up: curbside on arrival level.
- Drop‑off: curbside at upper departures level.
Airport Services & Amenities
17. Mobile Charging Points
- Charging stations and outlets are available throughout the terminal.
18. Wi‑Fi
- Free public Wi‑Fi is available at IND.
19. PH / Accessible Toilets
- Restrooms with accessibility features are available in all concourses.
20. Currency Exchange & Money Counters
- Currency exchange services and ATMs available in the terminal.
21. Pharmacy / Medical Services
- IND does not have a full pharmacy; nearest pharmacy is off‑site.
- Guest Services can advise on nearby options.
22. Child‑Care & Nursing Rooms
- Family restrooms and baby changing areas are available.
23. Reserved Lounges
- Delta Sky Club (Concourse A — eligible members)
- USO Lounge (military)
Nearby Amenities & Landmarks
24. Nearby Hotels
- Hilton Garden Inn Indianapolis Airport
- Holiday Inn Indianapolis Airport
25. Nearby Airport Area Amenities
- Restaurants, shops, cafes, rental car facilities, gas stations near IND.
26. Local Landmarks (around Indianapolis)
- Downtown Indianapolis (~20 min east) — attractions like Monument Circle, museums, sports venues.
Travel Tips
27. Check‑In Time
- Arrive 3 hours before international flights. Check‑in typically opens early morning and closes 75–90 min before departure.
28. Online Check‑In
- Aer Lingus online check‑in is available up to ~30 hours before departure.
29. Security Screening
- Allow extra time for TSA security before boarding.
30. Weather Considerations
- Indiana winters can affect schedules.
- check flight status before traveling.
Group & Individual Travel Services
31. Group Bookings
- Contact the Aer Lingus reservations team via official website or phone for group travel assistance.
32. Individual & Special Assistance
- Airport Guest Services can help with mobility, families, or special needs.