Basic Office Information
Airline: Aer Lingus
Office Address: 1 World Way, Los Angeles, CA 90045, United States (LAX Airport)
Airport: Los Angeles International Airport (LAX)
Working Hours: Open 24 hours / 7 days
Contact & Communication
- Office Phone: (516) 622-4222 (Aer Lingus US/Contact)
- Alternative Help (USA/Canada): (800) 474-7424
- Airport LAX Info: (855) 463-5252 (general airport contact)
- Email: askus@aerlingus.com
- Official Website: https://www.aerlingus.com
Useful Online Links
Baggage (Allowance & Inquiry)
- General Baggage Info: Available via Aer Lingus site under “Baggage Information.”
- Delayed/Missing Bag Support: You can use WorldTracer or call (855) 567-8224 to trace delayed baggage.
- For detailed baggage rules/weights, see Aer Lingus baggage page on the official website.
Airport & Terminal Info
- Terminal for Aer Lingus: Tom Bradley International Terminal (Terminal B) at LAX.
Check-in & Flight Services
- Airport check-in desks will open before flight departure times — check online or via your booking.
- Online check-in: Available 24–48 hours before departure via Aer Lingus website.
Special Assistance & Wheelchair Services
- Aer Lingus offers special assistance including wheelchair support — request at least 48 hours before departure through customer care or at the airport check-in desk.
Airport Assistance / Meet & Greet
- These services are organized at LAX customer service counters; ask the Aer Lingus desk on arrival.
Lost & Found / Baggage Services
- For lost baggage after arrival, contact Aer Lingus customer care or the airport baggage office at LAX.
Medical & Accessibility Services
- Medical assistance: Generally available at LAX through airport services; Aer Lingus can help with notifications for special needs.
- Disability support: Wheelchair/mobility assistance should be requested in advance.
Parking Areas at LAX
- Parking: LAX has multiple parking areas (Central Terminal Area Parking, Economy Parking).
Smoking Areas
- Smoking is generally not allowed inside terminals — LAX has designated outdoor smoking areas away from terminal entrances.
Security Services
- TSA Security: Standard U.S. Transportation Security Administration (TSA) screening at LAX before all departures.
Customer Service Desks
- Aer Lingus Counter: Located inside Terminal B (Tom Bradley International).
- Airport Information Desks: LAX has general airport info desks in terminals.
Retail Services (Shops & Duty-Free)
- LAX Terminal B offers retail & duty-free shops, restaurants, and lounges for international travel.
Food & Beverage
- Terminal B (Tom Bradley) has multiple cafes, restaurants, and bars pre-security and post-security.